The CVS representative popped into Lisa Trumble鈥檚 third-floor Berkshire Medical Center hospital room in Pittsfield, Massachusetts, to announce that everything was arranged for Trumble to return home, where she relies on IV nutrition because of severe intestinal problems that leave her unable to eat.
That was on Tuesday, Oct. 8. The next morning a social worker and a doctor woke Trumble to say her discharge was canceled. CVS would no longer provide her home nutrition, and she had to stay in the hospital. 鈥淚 was dropped between Tuesday night and Wednesday morning with no care for my life or my health,鈥 Trumble said from her hospital bed eight days later.
After this article was published, on Oct. 18, Trumble said she was being discharged, after her caregivers found a replacement service. 鈥淚鈥檓 just afraid their supplies will run out,鈥 she said. 鈥淢y backup plan is always to go back to the hospital.鈥
Trumble is among 25,000 U.S. patients whose survival depends on parenteral nutrition, or PN 鈥 IV bags containing life-sustaining amino acids, sugars, fats, vitamins, and electrolytes. Hurricane Helene wrecked a factory in North Carolina that produced 60% of the fluids their sustenance is mixed from. About two weeks later, CVS announced that its Coram division, a leading infusion pharmacy, was exiting the PN and IV antibiotics business.
The hurricane led Baxter International to ration its dwindling supplies. Pharmacies that supply Trumble and other patients like her were already plagued by shortages, and the rationing means the remaining infusion pharmacies can鈥檛 take on the customers cut off by CVS, said David Seres, director of medical nutrition at Columbia University Medical Center in New York.
At the Mayo Clinic in Rochester, Minnesota, seven or eight patients were ready to go home Tuesday but couldn鈥檛 be discharged because no infusion company would accept them, said Manpreet Mundi, a Mayo endocrinologist. The patients would fall ill within a day or two without this nutrition, he said.
By Oct. 18, home supplies had been located for all but a few of them, Mundi said. 鈥淎 lot of public pressure鈥 on Coram was starting to have an effect, he said.
Although the FDA is allowing emergency imports of IV fluids wiped out by Helene, as well as production of some of the fluids by U.S. compounding pharmacies, it鈥檚 unclear how long it will take to replenish supplies, said Mundi, who is a board member of the American Society for Parenteral and Enteral Nutrition and medical adviser to the Oley Foundation, which advocates for PN patients. 鈥淲e鈥檙e trying to raise awareness that this could get worse before it gets better,鈥 he said.
The patients who rely on PN have a variety of conditions that render them unable to digest food. Some have congenital abnormalities or disorders like Crohn鈥檚 disease that led to surgical removal of bowel sections. Others were scarred by cancer, car accidents, or gunfire, or are preemies born with underdeveloped intestines. In most patients, the fluid is pumped through a catheter into a large vein near the heart.
A crisis two years ago when CVS Health announced that it was shutting half of the 71 Coram pharmacies.
CVS, which recently announced nearly 3,000 layoffs amid reports of a possible restructuring, on Oct. 8 began telling its remaining 800 to 1,000 PN customers that they would have to find other infusion pharmacies. A news release provided to 杨贵妃传媒視頻 Health News suggested the phaseout would last into January, but for patients like Trumble, the impact was immediate.
Highly specialized infusion medicine is 鈥渁 challenging environment鈥 for all companies 鈥渁nd Coram has not been immune to these challenges,鈥 the CVS release said. 鈥淎s such, we have reevaluated our service offerings.鈥
When asked about Trumble鈥檚 case, CVS Health spokesperson Mike DeAngelis said the company would 鈥渢ry to resolve it.鈥 The next day, a company called Optum stepped in to replace Coram, Trumble said.
It鈥檚 hard enough normally for such patients to find new suppliers for their materials, which can include 120 pounds of IV fluid per week.
Coram鈥檚 departure 鈥渕ade a big crisis that much worse,鈥 Mundi said. 鈥淚t鈥檚 become kind of a double whammy.鈥
The Baxter International North Cove plant produced most of the country鈥檚 high-concentration dextrose, a major source of energy for PN patients, as well as saline solution and sterile water, also vital supplies. A week after Helene hit, Hurricane Milton threatened sterile IV fluid supplier B. Braun Medical鈥檚 facility in Daytona Beach, Florida. The federal government helped truck 60 loads of the company鈥檚 inventory to a safe location, but the plant was spared the storm鈥檚 worst. It restarted production on Oct. 11.
That was a huge relief for Beth Gore, CEO of the Oley Foundation. She, her husband, and their six adopted children braved the storm鈥檚 seven hours of lashing wind in their home near Ruskin, Florida. Milton wrecked a car and part of the roof, but the family prayed through it all and somehow never lost power, though their neighbors did, Gore said. That kept the IV fluids fresh and the internet on, which calmed the kids.
Coram has supplied her youngest son, 15-year-old Manny, with PN for 13 years, and the family will need to find another supplier, she said.
鈥淭here鈥檚 been no relief鈥 since Coram reduced its services in 2022, Gore said. 鈥淣ow there鈥檚 this new twist.鈥
Her son gets care through Medicaid, whose reimbursement provides barely break-even margins for many infusion pharmacies, she said. Insurance limits, state licensing differences, and highly specific nutritional needs pose challenges for patients seeking new IV suppliers in the best of times, she said.
The FDA announced Oct. 9 that it would allow Baxter to import emergency supplies from Canada, China, Ireland, and the U.K. In the meantime, Baxter is prioritizing hospital patients over the home infusion companies 鈥 which lack backup supplies, Mundi said.
鈥淲e鈥檙e all on the phone 24/7,鈥 said Kathleen Gura, president-elect of the American Society for Parenteral and Enteral Nutrition and pharmacy clinical research program manager at Boston Children鈥檚 Hospital. Her team is struggling to find new suppliers of IV nutrition at home for the 20 Coram patients among the 150 she sees.
鈥淪ome kids have a situation where they can鈥檛 absorb at all through their intestines and will die of dehydration if they can鈥檛 get IV,鈥 Gura said.
The IV fluids lost in the Baxter disaster are key to all kinds of inpatient care. Many U.S. hospitals are conserving fluid by giving some patients oral hydration instead of IVs, or by delaying surgeries, said Soumi Saha, senior vice president of government affairs at Premier, which negotiates group hospital purchases.
President Joe Biden has invoked the Defense Production Act, which will enable the government to order companies to prioritize rebuilding the Baxter plant.
The military is flying in supplies from Baxter plants overseas, Saha said. Premier has also asked the FDA to put additional PN ingredients on its shortage list, which would allow large compounding facilities to produce the materials.
Ellie Rogers, 17, of Simpsonville, South Carolina, fears the worst if she can鈥檛 get her supplies. She suffers from a host of immunological and neurological ailments that require her to get four liters of IV fluid daily to stay alive, she said.
Her supplier, an Option Care Health pharmacy in South Carolina, informed the family Oct. 14 that instead of her weekly supply it was sending her enough bags for a day or two. 鈥淭hey really don鈥檛 know when they鈥檙e going to get what they need,鈥 she said. Reducing the infusions in the past has led to dizziness, nausea, and pooling of her blood that 鈥渇elt like my veins were going to explode.鈥
On Oct. 7, Crohn鈥檚 disease patient Hannah Hale鈥檚 infusion pharmacy called and said it couldn鈥檛 fill her standing weekly order of IV bags, urging her to find a new pharmacy.
鈥淚 called 14 infusion pharmacies and haven鈥檛 been able to find anyone to take me,鈥 said the Dallas 37-year-old. She suffers from weight loss and low blood sugar, and rationing her supplies raises dangers of seizures or coma, she said.
Trumble, 52, who started on PN 13 months ago because of colon cancer and severe intestinal issues, said she was grateful to the hospital and gets excellent care there, but missed her mother, son, and 8-year-old grandson, Jordan 鈥 and her cats 鈥 during her 17-day hospitalization.
What鈥檚 worse, Trumble said, her mother and son, who get Medicaid payments to care for her, weren鈥檛 paid while she was away.
But without IV nutrition at home, she said, 鈥淚鈥檇 starve.鈥
[Update: This article was updated at 12:30 p.m. ET on Oct. 18 to reflect Lisa Trumble鈥檚 discharge from the hospital and the securing of home PN supplies for most of the Mayo Clinic patients.]