Consumers May Draw Wrong Conclusions From Medical Prices
Some health policy experts and consumer advocates are pushing for greater transparency in the pricing of medical good and services.聽 If consumers know the price of an item, so the thinking goes, they鈥檒l make smarter decisions about whether they need it.

But a in the suggests that consumers鈥 perceptions of prices could lead them to the wrong conclusions. At a low price, something like a flu shot signals 鈥済reat communal benefit 鈥 an item that is accessible because people need it to be healthy,鈥 the authors said.聽 鈥淐onversely, high prices signal reduced accessibility and hence less need.鈥
That kind of thinking can lead to bad, possibly dangerous, health decisions if consumers decide there鈥檚 less risk in foregoing higher-priced health products and services.
鈥淧rice and risk should be very independent from one another, when you think about consumers making informed health care choices,鈥 said , a professor in Tulane University鈥檚 A.B. Freeman School of Business and a co-author of the study.聽 鈥淏ut now we see that they are very dependent on one another, in the same way that price and quality are very dependent on one another, and that can lead to some inconsistencies in health care purchases.鈥
To understand how and why consumers react to prices, the authors presented two flu shot prices to two groups of people. One group was told the price was $25 and other was told $125. Even though everyone was told their insurance would pay for the vaccine and that it would be good for individual or public health, price was crucial. Participants were 鈥渕ore likely to believe that low price reflects high communal need for the vaccine,鈥 while high prices translated as less accessibility and therefore less need.
The study raises a cautionary flag for policymakers: Making price information available isn鈥檛 sufficient. 鈥淚ncreased consumer education鈥 about need and risk are also required, the authors said.
For now, medical price transparency is more . It鈥檚 hard, if not impossible, to comparison shop, because hospitals and doctors typically don鈥檛 post prices in the way retailers do and often charge varying amounts for the same services. Jeanne Pinder is among those consumers trying to do something about this. The former New York Times reporter runs a new website called . It presents the highest and lowest sticker prices of various medical procedures, from blood tests to mammograms, and leaves the rest up to the consumer.
鈥淚鈥檓 not going to tell you what to do with this information,鈥 Pinder said. 鈥淏ut I am empowering you with this information.鈥 The site offers the Medicare price as well as what鈥檚 been reported at various hospitals and medical practices. So far her site looks at 20 different medical procedures offered by providers in New York City and San Francisco.
Pinder said 鈥渁s we head down the road towards this thing called 鈥榗onsumer-driven health care鈥 we want to know what that really means and in order to do that, as consumers, we need to know how much it costs.鈥