Bill Of The Month Archives - ýҕl Health News /news/tag/bill-of-the-month/ Wed, 08 Apr 2026 15:22:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 /wp-content/uploads/sites/2/2023/04/kffhealthnews-icon.png?w=32 Bill Of The Month Archives - ýҕl Health News /news/tag/bill-of-the-month/ 32 32 161476233 She Owed Her Insurer a Nickel, So It Canceled Her Coverage /news/article/insurer-missed-payments-dropped-coverage-florida-bill-of-the-month-march-2026/ Mon, 30 Mar 2026 09:00:00 +0000 /?post_type=article&p=2174972 Last summer, Lorena Alvarado Hill received a series of unexpected medical bills.

A teacher’s aide in Melbourne, Florida, Hill is a single mom who works shifts at J.Crew on the weekends to send her daughter to college. Hill and her mother, who lives with her, had been enrolled in an insurance plan through HealthFirst.

Hill paid nothing toward the premiums for the government-subsidized plan, which previously had covered her scans and other appointments.

Then the bills came.

Hill was on the hook for a $2,966.93 MRI, as well as more than half a dozen doctor visits costing about $200 or $300 each. Without that kind of money on hand, Hill said, she put a few of the bills on payment plans and tried to figure out what had gone wrong.

She discovered, to her surprise, that her insurance had been canceled for “non-payment of premiums.”

The Medical Service

A health insurance plan purchased through the Affordable Care Act federal exchange, healthcare.gov.

The Bill

A monthly premium bill for 1 cent, which in the following months increased incrementally to 5 cents.

The Billing Problem: Small Bill, Big Consequences

Premium subsidies for ACA plans are automatically recalculated every time coverage is changed because of a life event, such as marriage, a change of job, or a child turning 26. In June, Hill removed her mother from the family’s group plan because she turned 65 and became eligible for Medicare and Medicaid.

The change triggered a recalculation of Hill’s monthly premium contribution, increasing it from $0 to 1 cent. She said she thought the amount was so small that she couldn’t pay it with her credit card.

Hill acknowledged she had received some bills that noted, “You may lose your health insurance coverage because you did not pay your monthly health insurance premium.”

But she said that her doctors collected the usual copayments during subsequent visits and that her insurance broker told her not to worry, reassuring her that the plan was “active.” Hill figured the 1-cent monthly premium was probably a rounding error that couldn’t result in termination, she said.

On Nov. 22, she got a letter marked “Important: Your health insurance coverage is ending.” It listed the last day of coverage as July 31, nearly four months before.

“I panicked,” Hill said. “I didn’t sleep that night.”

She made an appointment the next day with her broker, who called HealthFirst for clarification. The news was even worse: Not only had her insurance been canceled, but the 5-cent bill could be sent to a collection agency.

Hill takes out loans to pay her daughter’s college expenses. “I couldn’t have my credit ruined,” she said.

Others have lost their coverage over owing small amounts, said Sabrina Corlette, co-director of the Center on Health Insurance Reforms at Georgetown University. “This woman’s situation is not so unusual with the enhanced subsidies,” she said.

The American Rescue Plan, passed in 2021, increased the amount of government assistance available to ACA plan holders. Those enhanced subsidies, which Congress let expire at the end of last year, meant enrollees with lower incomes had to pay little or nothing toward their premiums.

The Biden administration found that, in 2023, about 81,000 subsidized ACA insurance policies were terminated because the enrollee owed $5 or less. Nearly 103,000 more were canceled for owing less than $10.

To prevent that kind of coverage loss, most likely hitting people with little income, Biden administration health officials to allow ACA enrollees to retain coverage if they owed less than $10, or less than 95% of premium costs.

Insurers were required to keep insurance active for a 90-day “grace period” to give enrollees time to respond. That’s why Hill’s doctors initially took her copayments and sent no bill, as if nothing had changed.

That Biden administration “flexibility” rule took effect Jan. 15, 2025, though not every insurer opted to offer leniency to those owing small amounts.

The Trump administration removed the rule on Aug. 25, eliminating the protection entirely in the name of combating fraud and abuse.

The Resolution

Alarmed by the cancellation, the thousands of dollars in bills, and the threat of collections over 5 cents, Hill researched insurance law and fought back.

She filed a complaint in December with HealthFirst and the Florida Department of Financial Services asking for a write-off of her 5-cent balance and retroactive restoration of her policy, citing state and federal laws that seemed to apply to her situation.

In particular, she wrote, “creditors are not required to collect, and consumers are not required to pay, credit-card balances of $1.00 or less,” adding that “all major insurers and payment processors in Florida follow a 1-cent write-off policy.”

She noted that HealthFirst’s policy was to respond to complaints in 30 days.

Thirty days came and went, but Hill said she heard nothing in response — and new bills from her canceled policy kept coming.

Despite her frustration, Hill said, all her doctors were contracted with HealthFirst, so she reenrolled for 2026.

Lance Skelly, a spokesperson for HealthFirst, initially said the case “is still in the appeals/grievance process.” In a follow-up email, he said HealthFirst had in canceling Hill’s policy.

“Stepping back from what’s legal, this is just ridiculous,” Corlette said.

Weeks after a reporter’s query to the insurer, Hill said she looked at her billing statements for all the medical services she received in 2025 and was pleasantly surprised that the balances owed had been adjusted to $0.

But she said she would also like HealthFirst to cover what she had paid and still owed toward the bills she’d put on payment plans.

The Takeaway

Even small bills can have major consequences.

With the automation of more health billing decisions, irrational results have become increasingly common.

“One cent?!” Hill said. “No human would do this!”

It can be tempting to dismiss the notice of a tiny debt, but it’s important to take it seriously. Contact the insurer and get a human involved.

And while insurance policies have grace periods allowing coverage to remain in place if you miss a payment, some are not very long. For subsidized ACA marketplace plans, the period is 90 days, but others last just 30 or 45.

Missing one payment can mean losing coverage. So it’s important to keep a close eye on premiums to make sure they’re paid.

Bill of the Month is a crowdsourced investigation byýҕl Health NewsԻthat dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share?Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

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He Needs an Expensive Drug. A Copay Card Helped — Until It Didn’t. /news/article/expensive-drug-copay-card-discount-bill-of-the-month-february-2026/ Fri, 27 Feb 2026 10:00:00 +0000 /?post_type=article&p=2162352 Over the course of 2025, Jayant Mishra of Mission Viejo, California, progressively developed scaly, itchy red patches on his skin. Then came the pain and swelling in the joints of his hands, making it difficult to do his work at a bank.

His primary care doctor referred him to a rheumatologist, who diagnosed psoriatic arthritis. She advised Mishra that while there’s no cure, there were many new medicines that could keep the autoimmune disease in check, and she recommended one, Otezla.

At first, Mishra balked. He knew the medicines were expensive. He worried about side effects. He thought he could manage with over-the-counter drugs.

But by September he was in so much pain that he agreed to try a starter pack provided by Otezla’s manufacturer, Amgen. It worked: The skin lesions disappeared, and the joint pain that kept him up at night dissipated. He was sold.

His rheumatologist got approval for the drug from his insurer, UnitedHealthcare, and signed him up for Amgen’s copayment assistance program. Having enrolled other patients, she told Mishra the copay card, similar to a credit card, should last a year, he said, shielding him from the drug’s high list price: around $5,000 for a 30-day supply, .

He said the doctor explained that, in her patients’ experience, insurers and their pharmacy benefit managers negotiated a deeply discounted price with Amgen — she estimated $1,400 to $2,200 a month. Patients paid a percentage of that amount, their “patient responsibility,” using the copay card.

Mishra said he was approved for a copay card covering $9,450 a year. “I was happy when I got the message,” he said.

He added that the doctor reassured him about the cost. “She said: ‘You shouldn’t have to pay anything out-of-pocket. Your copay card will cover this.’”

He started the medicine and, at first, paid nothing.

Then the bill came.

The Medical Service

Otezla, which comes in a pill, is approved to treat some autoimmune disorders, including psoriatic arthritis.

The Bill

$441.02, for the second month’s fill of the drug — before Mishra chose to ration rather than refill his prescription, because his copay card was empty.

The insurance statement from UnitedHealthcare’s pharmacy benefit manager, Optum Rx — another subsidiary of the same parent company, UnitedHealth Group — showed it did not provide a negotiated discount and covered just $308.34 of the full $5,253.85 charge for a 30-day supply. The charges for the second month depleted the copay card and left Mishra owing the balance.

The Billing Problem: Copay Card ‘Tug-of-War’

Copay assistance programs are part of a “tug-of-war between drug manufacturers and insurers,” said Aaron Kesselheim, a professor of medicine at Harvard Medical School who studies the pharmaceutical industry.

The value of drugmakers’ copay cards has become more unpredictable as insurers try to restrict their use. Many insurance plans, for instance, do not count the money from a copay program toward a patient’s deductible.

And patients who use a copay card can wind up paying full or nearly full price rather than the discounted rate negotiated by their insurer’s pharmacy benefit manager.

“When you purchased your medication a Manufacturer Coupon was used,” Mishra’s explanation of benefits statements read, in tiny letters. The amount the copay card covered “was not applied towards your Deductible and Out of Pocket Maximum.”

Caroline Landree, a spokesperson for UnitedHealthcare, said that “the copay card is an arrangement between the patient and the pharmacy. It is used outside of insurance.”

In an emailed statement, Elissa Snook, a spokesperson for Amgen, expressed a different view of who was responsible for Mishra’s dilemma: “Copay assistance programs are designed to help patients start and stay on prescribed therapy, but the value of that assistance can be exhausted more quickly when a health plan requires patients to pay the full list price of a medicine.”

Few patients can afford the list prices that pharmaceutical manufacturers charge in the United States for brand-name drugs.

Insurers insulate themselves and their customers from those higher prices through pharmacy benefit managers’ negotiated discounts. They might, for example, designate certain drugs as preferred medications for plan members in exchange for the manufacturer agreeing to a significant price reduction.

Manufacturers’ copay assistance programs offer another way for patients to avoid paying full price. The assistance is intended to encourage patients to choose an expensive, brand-name drug — not one that “treats the same condition that the insurer has gotten for a cheaper price,” said Fiona Scott Morton, an economist at the Yale School of Management who studies drug pricing.

The assistance also discourages patients from discussing with their doctor whether a cheaper, generic drug would do, drug industry researchers said.

While the Food and Drug Administration first approved a generic version of Otezla in 2021, Amgen has of its generic competitors, ensuring the brand-name drug has patent protection until 2028. Generic versions are available overseas and in Canada, where patients can purchase it in some cases for .

Mishra said one of his children joked he could cover a trip to visit relatives in India simply by purchasing his medicine while he was there.

The Resolution

Mishra has a health plan with a $5,000 deductible and contributes to a tax-free health savings account.

In September, he paid for the first month’s supply of Otezla with the copay card. But paying for October’s supply emptied the card — which he originally expected to last a year — and he said he used his HSA to pay for the roughly $400 that remained.

But wary of what the drug would cost in November and December, Mishra said, he tried to spread out the pills he had left from the starter pack and the first two months’ supply. He skipped some days and took only half of the prescribed dose to stretch the supply for two more months, knowing he would get a new copay card with the new year. Many of his symptoms returned, he said.

In January, he got another copay card, good for $9,450, which again wasn’t sufficient to pay for two months’ supply. He again paid the remaining balance in February from his HSA to count toward his $5,000 annual deductible. This time he owed $550, he said.

Mishra said his symptoms have resolved. With no clue what he’d be charged for March’s supply, he called UnitedHealthcare in late February and was told he would need to pay $4,450 for the month to meet his out-of-pocket maximum, he said.

But he said he pressed the representative further, asking why UnitedHealthcare doesn’t have a negotiated price. It does, they told him. “Actual price is $6,995.36.”

The Takeaway

Copay cards and drugmaker programs that promise patients “you could pay $0” work in mysterious ways.

On the one hand, they encourage patients to use brand-name or expensive drugs that are off insurers’ formularies, or lists of preferred, covered drugs. On the other, many patients couldn’t afford prescribed medicines without them.

Patients with public insurance, such as Medicare and Medicaid, are not permitted to use the cards, because the government considers them Իthat dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share?Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

USE OUR CONTENT

This story can be republished for free (details).

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Blurry Line Between Medical and Vision Insurance Leaves Patient With Unexpected Bill /news/article/medicare-advantage-eye-care-wisconsin-bill-of-the-month-january-2026/ Fri, 30 Jan 2026 10:00:00 +0000 /?post_type=article&p=2149694 Barbara Tuszynski was concerned about her vision but confident in her insurance coverage when she went to an eye clinic last May.

The retiree, 70, was diagnosed with glaucoma in her right eye in 2019. She had a laser procedure to treat it in 2022, and she uses medicated drops in both eyes to prevent more damage. She is supposed to be checked regularly, she said.

During the May appointment, Tuszynski’s optometrist examined her eyes and reassured her that the glaucoma had not worsened.

Tuszynski, who lives in central Wisconsin, had looked up beforehand whether the clinic in nearby Madison participated in her insurance plan. The insurer’s website listed the optometrist’s name with a green check mark and the words “in-network.” She assumed that meant her policy would cover the appointment.

Then the bill came.

The Medical Procedure

An optometrist tested Tuszynski’s vision and took pictures of her optic nerves.

The Final Bill

$340, which included $120 for vision testing and $100 for optic nerve imaging.

The Billing Problem: Vision Coverage vs. Medical Coverage

Tuszynski’s UnitedHealthcare Medicare Advantage plan declined to pay for her eye appointment. “The member has no out of network benefits,” the company’s denial letter said.

Tuszynski felt like she was seeing double. How could an eye doctor be in-network and out-of-network at the same time? She said she sent the insurer a screenshot of its own webpage showing the clinic listed as in-network.

She said that after she complained, UnitedHealthcare representatives explained that the eye clinic was in-network under her vision plan, so her policy would cover the clinic’s services related to glasses or contact lenses. But they said the clinic was not in-network for her medical insurance plan, and glaucoma treatment is considered a medical issue.

Tuszynski was baffled that care for a patient’s eyes would not be covered by vision insurance. She said she didn’t realize that insurers can have contracts with eye clinics to provide some services but not others.

UnitedHealthcare spokesperson Meg Sergel said such arrangements are common, including with non-Medicare insurance provided by employers or purchased by individuals. “I looked up my eye doctor, and it’s the same thing,” she said in an interview with ýҕl Health News.

Sergel said she understood how a customer could mistakenly think vision insurance would cover all care for the eyes. She said UnitedHealthcare recommends that before undergoing treatment, patients ask care providers whether they are in-network for specific services.

Otherwise, she said, to know whether a test or treatment is covered by vision insurance, “you’d have to read the nitty-gritty” of a policy.

Leaders at Steinhauer Family Eye Clinic, where Tuszynski saw the optometrist, declined to comment.

Casey Schwarz, senior counsel for education and federal policy at the nonprofit , said such complications frequently come up when Medicare Advantage members try to use their insurance at eye clinics or dental offices.

The federal government pays insurers to run Medicare Advantage plans for people who choose them instead of traditional Medicare. More than half of Medicare beneficiaries . Many offer routine vision and dental coverage that isn’t included with traditional Medicare.

“We hear from people who choose these plans because of those supplemental benefits, but there is not a lot of transparency around them,” Schwarz said.

The Resolution

After receiving the rejection letter, Tuszynski repeatedly contacted UnitedHealthcare to question the decision and filed an appeal with the company. Then, she said, she called to complain to federal officials. She also wrote to ýҕl Health News, which asked the insurer about the case.

UnitedHealthcare eventually agreed to cover the bill as if the service had been in-network. “In good faith, we made an exception,” Sergel said. However, Tuszynski was warned that if she received medical care from the clinic again, it would not be covered, because the clinic remains out-of-network for such services, Sergel said. “It doesn’t sound like that pleased her.”

Tuszynski confirmed that she is not pleased.

She said she lost sleep over the dispute and felt that it shouldn’t have taken so much effort to obtain a fair outcome. “It’s just been a horrible, difficult whirlwind,” she said.

The Takeaway

Schwarz said regulators should require insurance companies to clearly explain to customers and care providers how different procedures and services will be covered under vision, dental, and health plans. “They’re tricky,” she said.

In an ideal world, Schwarz said, Medicare would consider things like dental cleanings, eye checkups, and hearing aids as basic health care that would be covered in the same way as other medical care. But until that happens, she said, patients with any doubt should call their insurers beforehand to check whether services will be covered.

Tricia Neuman, a senior vice president with KFF, a health information nonprofit that includes ýҕl Health News, noted that Medicare’s website that can help people determine whether their doctors participate in a Medicare Advantage plan.

“This is helpful and a step forward, but information about provider networks is not always correct,” Neuman said. “Errors can come at a cost to enrollees, unless they are willing and able to take on their insurer.”

Tuszynski worked for 30 years as a secretary in hospitals and at doctors’ offices, so she’s familiar with billing issues, she said. “If I can’t sort through all this, how can anybody else do it?”

She knows her $340 bill was much smaller than the medical debts many other people face. But she said it was a serious amount of money to her, and she was glad she objected to the insurer’s contention that the bill shouldn’t be covered.

“I have a strong feeling about right and wrong — and this is just wrong,” she said.

For 2026, she decided to shift out of her Medicare Advantage plan. She now is enrolled in traditional Medicare, plus a supplemental plan to help with copays and other costs. She pays $184 a month for that plan, compared with paying no separate premium for her old Medicare Advantage plan.

Now she won’t have to worry about private insurers’ limited networks of contracted care providers, she said. Her glaucoma treatment will be covered at the Madison eye clinic.

However, she no longer has insurance coverage for eyeglasses, just a discount plan if she buys glasses from certain stores. She used her Medicare Advantage insurance to buy new glasses shortly before switching. “Hopefully, those will last me a while,” she said.

Bill of the Month is a crowdsourced investigation byýҕl Health NewsԻthat dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share?Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

USE OUR CONTENT

This story can be republished for free (details).

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What the Health? From ýҕl Health News: Culture Wars Take Center Stage /news/podcast/what-the-health-429-obamacare-abortion-pill-mifepristone-hhs-january-15-2026/ Thu, 15 Jan 2026 20:20:00 +0000 /?p=2143097&post_type=podcast&preview_id=2143097 The Host Julie Rovner ýҕl Health News Read Julie's stories. Julie Rovner is chief Washington correspondent and host of ýҕl Health News’ weekly health policy news podcast, "What the Health?" A noted expert on health policy issues, Julie is the author of the critically praised reference book "Health Care Politics and Policy A to Z," now in its third edition.

Millions of Americans are facing dramatically higher health insurance premium payments due to the Jan. 1 expiration of enhanced Affordable Care Act subsidies. But much of Washington appears more interested at the moment in culture war issues, including abortion and gender-affirming care.

Meanwhile, at the Department of Health and Human Services, personnel continue to be fired and rehired, and grants terminated and reinstated, leaving everyone who touches the agency uncertain about what comes next.

This week’s panelists are Julie Rovner of ýҕl Health News, Anna Edney of Bloomberg News, Joanne Kenen of the Johns Hopkins Bloomberg School of Public Health and Politico Magazine, and Alice Miranda Ollstein of Politico.

Panelists

Anna Edney Bloomberg News Joanne Kenen Johns Hopkins University and Politico Alice Miranda Ollstein Politico

Among the takeaways from this week’s episode:

  • Congress remains undecided on a deal to renew enhanced ACA premium subsidies, as it is on spending plans to keep the federal government running when the existing, short-term plan expires at the end of the month. While some of the bigger appropriations hang-ups are related to immigration and foreign affairs, there are also hurdles to passing spending for HHS.
  • ACA plan enrollment is down about 1.5 million compared with last year, with states reporting that many people are switching to cheaper plans or dropping coverage. Enrollment numbers are likely to drop further in the coming months as more-expensive premium payments come due and some realize they can no longer afford the plans they’re enrolled in.
  • A key Senate health committee on Wednesday hosted a hearing on the abortion pill mifepristone, focused on the safety concerns posed by abortion foes — though those concerns are unsupported by scientific research and decades of experience with the drug. Many abortion opponents are frustrated that the Trump administration has not taken aggressive action to restrict access to the abortion pill.
  • As the Trump administration moved this week to rehire laid-off employees and abruptly cancel, then restore, addiction-related grants, overall government spending is up, despite the administration’s stated goal of saving money by cutting the federal government’s size and activities. It turns out the churn within the administration is costing taxpayers more. And new data, revealing that more federal workers left on their own than were laid off last year, shows that a lot of institutional memory was also lost.

Also this week, Rovner interviews ýҕl Health News’ Elisabeth Rosenthal, who created the “Bill of the Month” series and wrote the latest installment, about a scorpion pepper, an ER visit, and a ghost bill. If you have a baffling, infuriating, or exorbitant bill you’d like to share with us, you can do that here.

Plus, for “extra credit” the panelists suggest health policy stories they read this week that they think you should read, too:

Julie Rovner: The New York Times’ “,” by Maxine Joselow.

Alice Miranda Ollstein: ProPublica’s “,” by Anna Clark.

Joanne Kenen: The New Yorker’s “,” by Dhruv Khullar.

Anna Edney: MedPage Today’s “,” by Joedy McCreary.

Also mentioned in this week’s podcast:

  • The Washington Post’s “,” by Paul Kane.
  • HealthAffairs’ “,” by Mica Hartman, Anne B. Martin, David Lassman, and Aaron Catlin.
  • Politico’s “,” by Alice Miranda Ollstein.
  • JAMA’s “,” by Sophie Dilek, Joanne Rosen, Anna Levashkevich, Joshua M. Sharfstein, and G. Caleb Alexander.
click to open the transcript Transcript: Culture Wars Take Center Stage

[Editor’s note:This transcript was generated using both transcription software and a human’s light touch. It has been edited for style and clarity.]

Julie Rovner:Hello from ýҕl Health News and WAMUpublicradio in Washington, D.C., and welcome toWhat the Health?I’mJulie Rovner, chief Washington correspondent for ýҕl Health News, andI’mjoined by some of the best and smartest health reporters in Washington.We’retaping this week on Thursday, Jan. 15, at 10 a.m. As always, news happens fast, and things might have changed by the time you hear this. So here we go.

Today,we are joined via video conference by Anna EdneyofBloomberg News.

Anna Edney:Hi, everyone.

Rovner:Alice [Miranda]Ollsteinof Politico.

Alice MirandaOllstein:Hello.

Rovner:AndJoanne Kenen of the Johns Hopkins Bloomberg School of Public Health and Politico Magazine.

Joanne Kenen:Hi, everybody.

Rovner:Later in this episode,we’llhave my interview with ýҕl Health News’Elisabeth Rosenthal, who reported and wrote the latest“Bill of the Month,”about an ER trip, a scorpion pepper, and a ghost bill. But first,this week’s news.Let’sstart this week on Capitol Hill, where both houses of Congress are here and legislating. This week alone, the Senate rejected a Democratic effort to accept the House-passed bill that would renew for threeyearsthe Affordable Care Act’s expanded subsidies—the ones that expired Jan. 1.

The Senate also turned back an effort to cancel the Trump administration’s regulation covering the ACA, which, although it has gotten far less attention than the subsidies, would also result in a lot of people losing or dropping health insurance coverage.

Meanwhile, in the House, Republicans are struggling just to keep the lights on. Between resignations, illnesses, and deaths, House Republicans arevery nearly—in the words of longtime Congress watcher—a[majority]in name only, which I guess is pronounced“MINO.”Their majority is now so thin that one or two votes can hand Democrats a win, as we saw earlier this week in a surprise defeat on an otherwisefairly routinelabor bill.Which brings us to the prospects for renewing those Affordable Care Act subsidies. When the dust cleared from last week’s House vote, 17 Republicans joined all theHouse’s Democratsto passthe bill and sendit to the Senate.But it seems that the bipartisan efforts in the Senate to get a deal are losing steam.What’s the latest you guys are hearing?

Ollstein:Yeah, so itwasn’ta good sign when the person who hassort of comeout as a leader of these bipartisan negotiations,Ohio Sen.BernieMoreno, at first came outvery strongand said,We’rein the end zone.We’reverycloseto a deal.We’regoing to havebilltext.And that was several days ago, and nowthey’resaying thatmaybethey’llhave something by the end of the month. But the initial enthusiasm very quickly fizzled as they really got into the negotiations, and,from what my colleagues have reported, there’s still disagreements on several fronts, you know, including this idea of having a minimum charge for all plans, no zero-premium plans anymore, which the right says is to crack down on fraud, and the left says would really deter low-income people from getting coverage. And there, of course, is, as always, a fight about abortion, as we spoke about on this podcast before.There isnotagreement on how Obamacare currently treats abortion, and thus there can be no agreement on how itshouldtreat abortion.

Andsothe two sides have not come to any kind of compromise. And I don’t know what compromise would be possible, because all of the anti-abortion activist groups and their allies in Congress, of which there are many, say that the only thing they’ll accept is a blanket national ban on any plan that covers abortion receiving a subsidy, and that’s anonstarterfor most, if not all, Democrats.SoIdon’tknow where wegofrom here.

Rovner:Well, we will talk more about both abortion and the ACA in a minute, but first, lawmakers have just over two weeks to finish the remaining spending bills, or else risk yet another government shutdown. Theyseem to[be]making some headway on many of those spending bills, but not so much on the bill that funds most of the Department of Health and Human Services. Any chance they cancome up witha bill that can get 60 votes in the Senate and a majority in the much more conservative House?That is a pretty narrow needle to thread.Idon’tthink abortion is going to be ahuge issue inLabor,HHS,becausethat’swhere the Hyde Amendment lives, and we usually see the Hyde Amendment renewed. But, you know, I see a lot of Democrats and, frankly, Republicans in the Senate wanting to put money back for a lot of the things that HHS has cut, and theHouse[is]probably not so excited about putting all of that money back.I’mjust wondering if there really is a deal to be had, or ifwe’regoing to see for the,you know, however manyyear[s]in a row, another continuing resolution, at least for the Department of Health and Human Services.

Ollstein:Well,you’rehearing a lot more optimism from lawmakers about the spending bill than you are about a[n]Obamacare subsidy deal or any of the other things thatthey’refighting about. And I would say,on thespending,I think the much bigger fightsare going to be outside the health care space. I thinkthey’regoing to be about immigration, with everythingwe’reseeing about foreign policy, whether and how to put restraints on the Trump administration, on both of those fronts.On health,yes, I thinkyou’veseen efforts to restore funding for programs that was slashed by the Trump administration, and you are seeing some Republican support for that. I mean, itimpactstheir districts and their voters too. So that makes sense.

Kenen:We’vealso seen the Congress vote for spending that the administrationhasn’tbeen spent.SoCongress has just voted on a series of things about science funding and otherhealth-relatedissues, including global health. But it remains to be seen whether this administration takes appropriations as law orsuggestion.

Rovner:Sowhile the effort to revive theadditionalACA subsidies appears to be losing steam, there does seem to be some new hope for a bipartisan health package that almost became law at the end of 2024, so 13 months ago.Back then, Elon Musk got it stripped from the year-end spending bill because the bill, or so Musk said, had gotten too big. That health package includes things like reforms for pharmacy benefits managers and hospitaloutpatient payments,and continued funding for community health centers. Could that finally become law? That thing that they said,Oh,we’llpass it first thing next year, meaning 2025.

Edney:I thinkit’scertainly looking more likely than the subsidies thatwe’vebeen talking about. But I do thinkwe’vebeen here before several times, not just at the end of last year—but,like with these PBM reforms, I feel like they have certainly gotten to a point whereit’slike,Thisis happening.It’sgonnahappen.And, I mean,it’sbeen years, though, thatwe’vebeen talking about pharmacy benefit manager reforms in the space of drug pricing.So basically, youknow, fromwhen[President Donald]Trump won. And so, you know, I say this with, like, a huge amount of caution:Maybe.

Rovner:Yeah, we will, butwe’llbelieve it when…we get to the signing ceremony.

Ollstein:Exactly.

Rovner:Well, back to the Affordable Care Act, for which enrollment in most statesendtoday.We’re getting an early idea of how many people actually are dropping coverage because of the expiration of those subsidies.Sign-ups on the federal marketplace are down about1.5million from the end of last year’s enrollment period, andthat’sbefore most peoplehave topay their first bill. States that run their own marketplaces are also reporting that people are dropping coverage, or else trying to shift to cheaper plans.I’mwondering if these early numbers—which areactually strongerthan many predicted, with fewer peopleactually droppingcoverage—reflect people who signed up hoping that Congress mightactually renewthe subsidies this month. Since we kept saying that waspossible.

Ollstein:I would bet that most people are not following theminutiae ofwhat’shappening on Capitol Hill and have noideathe messwe’rein,Իwhy,Իwho’sresponsible. I would love to be wrong about that. I wouldlove foreveryone to be super informed.Hopefullytheylistento this podcast. But you know, I think that a lot of people justsign upyear after year andaren’tsure ofwhat’sgoing on untilthey’rehit with the giant bill.

Rovner:Yeah.

Ollstein:One thing I will point out about the emerging numbers is it does show,at least early indications,that the steps a lot of states are taking to make up for the shortfalls and put their own funding into helping people and subsidizing plans,that’s really working.You’reseeingenrollment upin some of those states, and so I wonder ifthat’llencourage any others to get on board as well.

Kenen:But… I think what Julie saidisit’s…the follow-up is less than expected. But for the reasons Julie justsaidis that you haven’t gotten your bill yet.Soeither youhaven’tbeen paying attention, oryou’rean optimist and thinkthere’llbe a solution.So, andpeople might even pay their first bill thinking thatthere’llbe a solution next month, or thatwe’reclose. I mean, I would thinkthere’dbe drop-off soon, but there might be a steepercliff a month or two from now, when people realize this is it for the year, and not just a tough, expensive month or two. So just becausethey’renot as bad as somepeopleforecastdoesn’tsay that this is going to be a robust coverage year.

Edney:And I think,I mean, they are the whole picture when you’re talking about who’s signing up, but a lot of these people that I’ve read about or heard about are on the radio programs and different things are signing up,are drastically changing their lives to be able to afford what they think might be their insurance. So how does that play outin other aspects?Ithinkwill be..of the economy of jobs, like, where does that leadus? Ithinkwill be something to watch out for too.

Rovner:And by the way, in case you’re wondering why health insurance is so expensive, we got the, and total health expenditures grew by 7.2% from the previous year to$5.3 trillion, or 18% of the nation’s GDP[gross domestic product],up from 17.7% the year before. Remember, these are the numbers for 2024,not 2025,but it makesitprettyhardfor Republicans to blame the Affordable Care Act itself for rising insurance premiums. Insurance is more expensive becausewe’respending more on health care.It’s not really that complicated, right?

Kenen:This 17%-18% of GDP has beenpretty consistent, whichdoesn’tmeanit’sgood;it just meansit’sbeen around that level for many, many, many years. Despite all the talk abouthow it’sunsustainable,it’sbeen sustained,with pain, but sustained.$5.7 trillion,even ifyou’vebeen doingthisa long time…

Rovner:It’s$5.3 trillion.

Kenen:$5.3 trillion.It’sa mind-bogglingnumber.It’sa lot of dollars!So the ACA made insurance more—the out-of-pocket cost of insurance for millions of Americans, 20-ish million—but the underlying burden we’ve not solvedthe — to use the word of the moment, the“affordability”crisis in healthcare is still with us and arguably getting worse. But like, I thinkwe’resort of numb. These numbers are just so insane, and yet you sayit’sunsustainable, but…I think itwasUwe’sline, right?

Rovner:It was, it was a famousUweReinhardt line.

Kenen:No,it’ssustainable, ifwe’resustaining it at a high—ineconomically—zany price.

Rovner:Right.

Kenen:And, like, the other thing is, like, where is the money?Right? Everybody in healthcare says theydon’thave any money, so Ican’tfigure out who has the$5 trillion.

Rovner:Yeah, well, it’s not…it does not seem to be the insurance companies as much as it is,you know, if you look at these numbers—and I’ll post a link to them—you know, it’s hospitals and drug companies and doctors and all of those who are part of the healthcare industrial complex, as I like to callit.

Kenen:Allof them say theydon’thave enough.

Rovner:Right.All right. So we know that the Affordable Care Act subsidies are hung up over abortion, as Alice pointed out, and we know that the big abortion demonstration, the March for Life, is coming up next week, so I guess it shouldn’t be surprising that Senatehealthcommitteechairman and ardent anti-abortionsenator Bill Cassidy would hold a hearing not on changes to the vaccine schedule, which he has loudly and publicly complained about, but instead aboutthe reputed dangers of the abortion pill,mifepristone.Alice, like me, you watched yesterday’s hearing. What was your takeaway?

Ollstein:So, you know, in a sense, this was a show hearing. Therewasn’ta bill under consideration. Theydidn’thave anyone from the administration to grill. Andsothis is justsort of yourtypicaleach sidetries to make their point hearing. And the bigger picture here is that conservatives, including senators and the activist groups who are sort of goading them on from the outside—they’re really frustrated right now about the Trump administration and the lack of action they’ve seen in this first year of this administration on their top priority, which is restricting the abortion pill.Their bigger goal is outlawing all abortion,but since abortion pills comprise the majority of abortions these days, that’s what they’re targeting.Andsothey’refrustrated that, you know, both[RobertF.]Kennedy[Jr.]Ի[Marty]Makary have promised some sort of review or action on the abortion pill, and they say,Wewant to see it.Why haven’t you done it yet?AndsoI think that pressureis only going to mount, and this hearing was part of that.

Rovner:I was fascinated by the Louisianaattorneygeneral saying,basically,thequiet partout loud, which is thatwe banned abortion, but because of these abortion pills, abortions are still going up in our state.That was the first time IthinkI’dheard an official say that. I mean that,if you wonder whythey’regoing after the abortion pill,that’swhy—because theystruck downRoe[v. Wade]and assumed that the number of abortions would go down, and it really has not, has it?

Ollstein:That’sright. And so not only are people increasingly using pills toterminatepregnancies, butthey’reincreasingly getting them via telemedicine.And you know, that’s absolutely true in states with bans, but it’s also true in states where abortion is legal.You know, a lot of people just really prefer the telemedicine option,whether becauseit’s cheaper, or they live really far away from a doctor who is willing to prescribe this, or, you know, any other reasons.Sothe right—you know, again, including senators like Cassidy, but also these activist groups—they’resaying, at a bare minimum, we want the Trump administration to ban telemedicine for the pills and reinstate the in-person dispensing requirement. That would really roll back access across the country. But what they really want is for the pills to be taken off the market altogether. Andthey’repretty openabout saying that.

Rovner:Well, ratherconvenient timing from the, which published a peer-reviewed study of 5,000 pages of documents from the FDA that found that over the last dozen years, when it comes to the abortion pill and its availability, the agency followed the evidence-based recommendations of its scientists every singletime, except once, and that once was during the first Trump administration.Alice,is there anything that will convince people that the scientific evidence shows that mifepristone is both safe and effective and actually has a very low rate of serious complications?There were,how many, like 100,more than 100 peer-reviewedstudies thatbasicallyshowthis,plus the experience of many millions of women in the United States and around the world.

Ollstein:Well, just likeI’mskeptical thatthere’sany compromise that can be found on the Obamacare subsidies,there’sjust no compromise here. You know, you have the groups that are making these arguments about the pills’safety say very openly that, you know, the reason they oppose the pills is because they cause abortions. They say itcan’tbe health care ifit’sdesigned to end a life, and that kind of rhetoric. Andsothe focus on the rate of complication…I mean,I’mnot sayingthey’renot genuinely concerned. They may be, but, you know, this is one of many tacticsthey’reusing to try to curb access to the pills.Soit’sjust one argument in their arsenal.It’snottheir,like,primary driving, overriding goal is, is the safety which, like you said, has been wellestablishedwith many, many peer-reviewed studies over the last several years.

Rovner:So, in between these big, high-profile anti-abortion actions like Senate hearings, those supporting abortion rights are actually still prevailing in court, at least in the lower courts. This week, [a lawsuit filed by the American Civil Liberties Union and the National Family Planning and Reproductive Health Association against the Trump administration after the administration also quietly gave Planned Parenthood and other family planning groups] back the Title X family planning money that was appropriated to it by Congress. That was what Joanne was referring to, that Congress has been appropriating money that the administration hasn’t been spending. But this wasn’t really the big pot of federal money that Planned Parenthood is fighting to win back, right?

Ollstein:It was one pot of moneythey’refighting to win back. But yes, the much bigger Medicaid cuts that Congress passed over lastsummer,those are still in place. And sothat’san order of magnitude more than this pot ofTitleXfamily planning money that they just got back. So that aside,I’veseen a lot of conservatives conflate the two and accuse the Trump administration of violating the law that Congress passed and restoring funding to Planned Parenthood. This is different funding, andit’sa lot less than the cuts that happened. And so I talked to the organizations impacted, and it was clear that even though they’re getting this money back, for some it came too late, like they already closed their doors and shut down clinics in a lot of states, and they can’t reopen them with this chunk of money. This money is when you give a service to apatient,you can thensubmitfor reimbursement. Andsoif the clinic’s not there,it’snot like they can use this money to, like, reopen the clinic, sign a lease, hire people, etc.

Rovner:Yeah.The wheels of the courts, as we have seen, have moved very slowly.

OK,we’regoing to take a quick break. We will be right back.

Sowhile abortion gets most of the headlines,it’snot the only culture war issue in play. The Supreme Court this week heard oral arguments in a case challenging two of the 27 state laws barring transgender athletes from competing on women’s sports teams. Reporters covering the argument said it seemed unlikely thata majority ofjustices would strike down the laws,which would allow all of those bans to stand. Meanwhile, the other two branches of the federal government have also weighed in on the gender issuein recent weeks.The House passed a bill in December, sponsored by now former RepublicancongresswomanMarjorie Taylor Greene that would make it a felony for anyone to provide gender-affirming care to minors nationwide.And the Department of Health and Human Services issued proposed regulations just before Christmas thatwouldn’tgo quite thatfar, butwould haveroughly thesame effect. The regulations would ban hospitals from providing gender-affirming care to minors or risk losing their Medicare and Medicaidfunding, andwould bar funding for gender-affirming care for minors by Medicaid or the Children’s Health Insurance Program. At the same time, Health and Human Services Secretary Kennedy issued a declaration, which is already being challenged in court, stating that gender-affirming care, quote,“does not meet professionally recognized standards of health care,”and therefore practitioners who deliver it can be excluded from federal health programs. I get that sportsteamexclusions have a lot of public support, but does the public really support effectively ending all gender-affirming care for minors?That’swhat this would do.

Edney:Well, I think that when a lot of people hear that, they think of surgery, which is the much, much, much, much, much less likely scenario here thatwe’reeven talking about. And so those who are against it have done an effective job of making thatthe issue. And so there…who support gender-affirming care, who havelooked intoit, would see that a lot of this is hormone treatment, things like that, to drugs…

Rovner:Puberty blockers!

Edney:…they’re taking—exactly—and so it’s not, this isn’t like a permanent under-the-knife type of thing that a lot of people are thinking about, and I think,too,talking about, like mental health, with being able to get some of these puberty blockers, the effect that it can have on a minor who doesn’t want to live the way they’ve been living, so it’s so helpful to them.SoI think that there’s just a lot that has, you know, there’s been a lot of misinformation out there about this, and I feel likethat that’s kind of winning the day.

Kenen:I think,like,from the beginning, because, like, five or six years ago was the first time I wrote about this. Theplaybook has been very much like the anti-abortion playbook. They talk about it in terms of protecting women’s health, and nowthey’retalking about it in protecting children’s health. And,as Anna said,they’reusing words like mutilation. Puberty blockers are notmutilation. Pubertyblockers are a medication that delays the onset of puberty, and it is not irreversible.It’slike abrake. You take your foot off the brake,and puberty starts.There’ssome controversy about what age and how long, andthere’ssomepossible bonedamage. I mean, there’s some questions that are raised that need to be answered, but the conversation that’s going on now—most of the experts in this field, who are endocrinologists and psychologists and other people who are working with these kids,cite a lot of data saying that not only this is safe, but it’s beneficial for a kid who really feels like they’re trapped in the wrong body.Soyou know, I think it’s really important to repeat…the point that Anna made, you know, 12-year-olds are not getting major surgery.Very few minors are, and when they are,it’scloser… theymay be under 18,it’srare. But ifyou’reunder 18,you’recloser to 18,it’slater inteens. Andit’snot like you walk into an operating room and say, you know,do this to me.There’syears of counseling and evaluation and professional teams. It really did strike a nerve in the campaign. I think Pennsylvania,in particular.This is something that peopledon’tunderstand and getvery upsetabout, and the inflammatorylanguage,it’snot creating understanding.

Rovner:We’llsee howthis one playsout. Finally, this week, things at the Department of Health and Human Servicescontinuesto be chaotic. In the latest round of“we’re cutting you off because you don’t agree with us,”the Substance Abuse and Mental Health Services Administration sent hundreds of letters Tuesday to granteescancelingtheir fundingimmediately.It’snot entirely clear how many grants or how much money was involved, but itappeared to besomethingin the neighborhood of$2 billion—that’saround a fifth of SAMHSA’sentire budget. SAMHSA, of course, funds programs that provide addiction and mental health treatment, treatment for homelessness and suicide prevention, among other things. Then,Wednesday night, after a furious backlash from Capitol Hill andjust about everymental health and substance abuse group in the country, from what I could tell from my email, the administration canceled the cuts.Did they miscalculate the scope of the reaction here, or was chaos the actual goal in this?

Edney:That isa great question. I reallydon’tknow the answer. I don’t know what it could serve anyone by doing this and reversing it in 24 hours, as far as the chaos angle, but it does seem, certainly,like there was amiscalculation of how Congress would react to this, and it was a bipartisan reaction that wanted to know why, what is it even your justification? Because these programs do seem to support the priorities of this administration and HHS.

Rovner:Ididn’tcount, but I got dozens of emails yesterday.

Edney:Yeah.

Rovner:My entire email box was overflowing with peoplebasically freakingout about these cutsto SAMHSA. Joanne,you wantedto say something?

Kenen:I think that one of the shifts over—I’m not exactly sure how many years—7,8,9, years, whatever we’ve been dealing with this opioid crisis, the country has really changed and how we see addiction, and that we are much more likely to view addiction not as a criminal justice issue, but as a mental health issue.It’snot that everybody thinks that.It’snot that every lawmaker thinks that, but we have really turned this into, wehave seen it as, you know, a health problem and a health problem that strikes red states and blue states. You know, we are all familiar with the“deaths of despair.”Many of us know at least an acquaintance or an acquaintance’s family that have experienced an overdose death. This is a bipartisan shift. It is,you know,you’vehad plenty of conservatives speaking out for both more money and more compassion. So I think that the backlash yesterday, I mean, we saw the public backlash, but I think there was probably a behind-the-scenes—some of the“OpioidBelts”are very conservative states,and Republican governors, you know, really saying we’ve had progress.Right? The last couple of years, we have made progress. Fatal overdoses have gone down, and Narcan is available. And just like our inboxes, I think theirtelephones, theywere bombarded.

Rovner:Yeah.Well, meanwhile, severalhundredworkers havereportedly beenreinstated at the National Institute of Occupational Safety and Health—that’sasubagency of CDC[the Centers for Disease Control and Prevention].Except that those RIF[reduction in force]cancellations came nine months after the original RIFs, which were back in April. Does the administration think these folks are just sitting around waiting to be called back to work?And in news from the National Institutes of Health,Director Jay Bhattacharya told a podcaster last week that the DEI-related[diversity, equity, and inclusion]grants that were canceled and then reinstated due to court orders are likely to simply not be renewed. And at the FDA, former longtime drug regulator RichardPazdursaid at the J.P.Morgan[Healthcare] Conference in San Francisco this week that thefirewallbetween the political appointees at the agency and its careerdrug reviewers has been,quote,“breached.”How is the rest of HHS expected to actually, you know, function with even so much uncertainty about who works there and who’s calling the shots?

Ollstein:Not to mentionall ofthis back and forth and chaos and starting and stopping is costing more,is costing taxpayers more.Overall spending is up. After all of theDOGE[Department of Government Efficiency]ԻRIFsand all of it, they have not cut spending at all because it’s more expensive to pay people to be on administrative leave for a long time and then try to bring them back and then shut down a lab and then reopen a lab. And all of this has not only meant, you know, programs not serving people, research not happening, but ithasn’teven saved the government any money, either.

Kenen:Like, you know, the game we played when we were kids, remember,“RedLight-GreenLight,”you know, you’drun in one direction, you run back. And if you were8years old, it would end with someone crying. And that’ssort of thewaywe’rerunning the governmentthesedays[laughs].The amount of people fired, put on leave. The CDC has had this incredible yo-yoing of people. Youcan’teven keep track. Youdon’teven know what email to use ifyou’retrying tokeepintouchwith themanymore. The churn,with what logic?It’s, as Alice said,justmore expensive, but it’s,it’salso just…likeyoucan’tget your job done.Even if you want a smaller government, which many of conservatives and Trump people do,you still want certain functions fulfilled.But there’s still a consensus in society that we need some kind of functioning health system and health oversight and health monitoring.I mean, the American public is not against research, and the American public is not against keeping people alive.You know, the inconsistency is pretty mind-boggling.

Edney:Well, there’s a lot of rank-and-file, but we’re seeing a lot of heads of parts of the agencies where, like at the FDA, with the drug center, or many of the different institutes at NIH that really don’t have anyone in place that is leading them. And I think that that, to me, like this is just my humble opinion, isitkind of seemslike the message asanybody can do this part, becauseit’sall coming from one place. There’s really just one leader, essentially, RFK, or maybe it’s Trump, or they want everyone to do it the way that they’re going to comply with the different,like you said, everyone wants research, but I,Joanne, but I do think they only want certain kinds of research in this case.Soit’sbeen interesting to watch how many leaders in these agencies that are going away and not being replaced.

Rovner:And all the institutional memorythat’swalking out the door. I mean,more people—and toAlice’s point about how thishasn’tsaved money—more people have taken early retirement than havebeen actually, youknow,RIF’dor fired or let go. I mean, they’ve just…a lot of peoplehave basically, includinga lot of leaders of many of these agencies, said,Wejustdon’twant to be here under these circumstances.Bye.Assuming at some point this government does want to use the Department of Health and Human Services to get things done,there might not be the personnel around to actually effectuate it.But we will continue to watch that space.

OK, that’s this week’s news. Now we will play my“Bill of theMonth”interview with Elisabeth Rosenthal, and then we will come back and do our extra credits.

I am pleased to welcome back to the podcast Elisabeth Rosenthal, senior contributing editor atKFFHealthNews and originator of our“Bill of the Month”series, which in itsnearly eightyears has analyzednearly $7 millionin dubious, infuriating,or inflated medical charges. Libby also wrote the latest“Bill of theMonth,”whichwe’lltalk about in a minute. Libby, welcome back to the podcast.

Elisabeth Rosenthal:Thanks for having me back.

Rovner:Sobefore we get to this month’s patient, can you reflect for a moment on the impact this series has had, and how frustratedare you that eight years on,it’sas relevant as it was when we began?

Rosenthal:We wereworried itwouldn’tlast a year, and here we are, eight years later, still finding plenty to write about. I mean,we’vehad some wins.I think wehelped contribute to theNoSurprisesAct being passed.There arestates clamping down on facility fees, you know, and making sure that when you get something done in a hospital rather than an outpatient clinic,it’sthe same cost. Thecountry’sstarting to address drug prices.But,you know, weseem to bethe billingpolice, andthat’snot good.We’vegotten a lot of bills written off for our individual patients. Suddenly, when a reporter calls,they’relike,Oh, that was a mistakeorYeah,we’regoing to write that off. AndI’mlike,You’renot writing that off;thatshouldn’thave been billed. So sadly, the series is still going strong, and medical billing has proved endlessly creative. And you know, I think the sad thing for me is our success is a sign of a deeply, deeply dysfunctional systemthathasleft,as we know, you know, 100 million adult Americans with medical debt.Sowe will keep going untilit’ssolved,I hope.

Rovner:Well, getting on to this month’s patient, he gives new meaning to the phrase“It must have been something I ate.”Tell us what it was and how he ended up in the emergency room.

Rosenthal:Well, Maxwell[Kruzic]loves eating spicy foods, buthe’snever had a problem with it. And suddenly, one night, he had justexcruciating, crippling abdominal pain. He drove himself to the emergency room. It was so bad he had to stop three times, and when he got there, it was mostly on the right-lower quadrant. You know, the doctors were so convinced, as he was, that he had appendicitis, that they called a surgeon right away, right?Sothey were alllike,ready to go to the operating room. And then the scan came back, and it was like,whoops,his appendix is normal. And then,oh, could he have kidney stones?Andit’slike no sign of that either. And finally, he thought, or someone asked,Well, what did you eat last night?And of course, Maxwell had ordered the hottest chili peppers from a bespoke chili pepper-growing company in New Mexico. They have some chili pepper rating of 2 million[Scoville heat units], which is,like,through the roof, and it was a reaction to the chili peppers.I didn’t even know that could happen, and I trained as a doctor, but I guess your intestines don’t like really, really, really hot stuff.

Rovner:Soin the end, he wasOK.And the story here isn’t even really about what kind of care he got, or how much it cost.The $8,000 the hospital charged for his few hours in the ERdoesn’tseem all that out of line compared to some of the billswe’veseen.What was most notable in this case was the fact that the bill didn’t actually come until two years later.How much was he asked to pay two years after the hot pepper incident?

Rosenthal:Well, he was asked to pay a little over $2,000,which was his coinsurance for the emergency room visit. And as he said, you know, $8,000…now we go,well,that’snot bad.I mean, all they did,actually, was do a couple of scans and give him some IV fluids.Butin this day and age,you’relike, wow, he got away— you know, froma“Bill of aMonth”perspective, he got away cheap, right?

Rovner:But I would say, is it even legal to send a bill two years after the fact? Who sends a bill two years later?

Rosenthal:That’sthe problem,like,and Maxwell—he’sa pretty smart guy, so he was checking his portal repeatedly. I mean, he paid something upfront at the ER, and he keptthinking,I must owe something. And he checked and hecheckedand he checked and it kept saying zero. He actually called hisinsurer andto make sure that was right. And they said,No, no, no,it’sright. You owe zero. And then, you know, after like, six months, he thought,I guess Iowe zero. But then hedidn’tthink about it, and then almost two years later, this bill arrives in the mail, andhe’slike,What?!And what I discovered, which is a little disturbing, is it is not, I wouldn’t say normal, but we see a bunch of these ghost bills at“Bill of theMonth,”and in many cases, it’s legal, becauseofwhat was going on in those two-year periods. And of course, I called the hospital, I called the insurer, and they were like,Yeah, you know, someone was away on vacation, and someone left their job, and wecouldn’t…you know, the hospitalbilled themcorrectly. And the hospital said,No, wedidn’t.And they were justkind of doingthe usualback-end negotiations to figure out what a service is worth.And when they finally agreed two years laterwhat should be paid,that’swhen they sent Maxwell the bill. And the problemis,whetherit’slegal really depends on your insurance contracts, and whether they allow this kind of late billing.I do not know to this day if Maxwell’s did, because as soon as I called the insurerԻthe hospital, they were like,Nevermind. Hedoesn’toweanything. And you know, as he said,he’sa geological engineer. He has lots of clients, and as he said, you know, if I called them two years later and said,Whoops, I forgot to bill for something, they would be like,Forgetit!youknow.SoI do think this is something that needs to be addressed at a policy level, as we so often discover on“Bill of theMonth.”

Rovner:Sowhat should you do if you get one of these ghost bills? I should sayI’mstill negotiating bills from a surgery that I had six months ago.SoI guess I shouldcountmyself lucky.

Rosenthal:Well, I think you should check with your insurer and check with the hospital. I think morewithyour insurer—if the contract says this is legal to bill.It’sunclearto me,in this case, whether it was.The hospital was very much like,Oh, we made a mistake;because it took so long,weactuallycouldn’tbill Maxwell.SoI think in his case, itprobably wasin the contract that this was too late tobill. But, you know, I think a lot of hospitals, I hate to say it, have this attitude.Well,doesn’thurt to try, you know,maybethey’llpayit. And people are afraid of bills, right? Theypaythem.

Rovner:I know the feeling.

Rosenthal:Yeah, I do think, you know, they should check with their insurer about whether there’s a statute of limitations,essentially,on billing, because there may well be and I would say it’s a great asymmetry, because if you submit an insurance claim more than six months late, they can say,Well, we won’t pay this.

Rovner:And just to tie this one up with a bow, I assume that Maxwell has changed his pepper-eating ways, at leastmodifiedthem?

Rosenthal:He said he will never eatscorpion peppers again.

Rovner:Libby Rosenthal, thank you so much.

Rosenthal:Oh, sure.Thanksfor having me.

Rovner:OK,we’reback, and nowit’stime for ourextra-creditsegment.That’swhere we each recognize a story we read thisweekwe think you should read,too.Don’tworry if you miss it. We will post the links in our show notes on your phone or other mobile device. Anna, why don’t you start us off this week?

Edney:Sure.Somy extra credit is fromMedPageToday:“.”I appreciated this article because it answered some questions that I had,too,after the sweeping change to the childhood vaccine schedule. Therewasjust a lot of discussions I had about, you know, well, what does this really mean on the ground? And willparentsbe confused? Will pediatricians—how will they be talking about this? You know, will they stick to the schedule we knew before? And there was an article in JAMAPerspectivesthat lays out, essentially, toclinicians, you know, that they should not fear malpractice..issues ifthey’regoing to talk about the old schedule and not adhere to the newer schedule. Andsoit lays out some of those issues.And I thought that was really helpful.

Rovner:Yeah, this was a big question that I had,too.Alice, why don’t you go next?

Ollstein:Yeah, so I have a piece from ProPublica.It’scalled“.”Sothis is about howthere’sbeen this huge push on the right to end public water fluoridation that has succeeded in acoupleplaces and could spread more. And the proponents of doing that say thatit’sfine because there are all these other sources of fluoride. You can geta treatmentat thedentist,you can get it in stuff you buy at the drugstore and take yourself. But at the same time, the people whoarepushingfor ending fluoridated public drinking waterare also pushing for restricting those other sources. There have been state and federal efforts to crack down on them, plusall ofthe just rhetoric about fluoride, which is very misleading. It misrepresents studies about its allegedneurological impacts. But it also,that kind of rhetoric makes people afraid to have fluoride in any form, and people are very worried about that, whatthat’sgoing to do to the nation’s teeth?

Rovner:Yeah,it’slike vaccines. The more youtalkitdown,the less people want to do it.Joanne.

Kenen:This isa piece byDhruv KhullarinThe New Yorker called“,”and it was really great, because there’s certain things I think that we who—like, I don’t know how all of you watch it—but like, there’s certain things that didn’t even strike me, because I’m so used to writing about, like, the connection between poverty, social determinants of health, and, like, of course, people who come to the ED[emergency department]have, you know, homelessness problems and can’t afford food and all that. ButDhruvtalkedabouthow itsortof brought that home to him, how our social safety net, the holes in it, end up in ourEDs.And he also talked about some of it is dramatized more for TV, that not everybody’s heart stops every 15 minutes. He said that sort of happens to one patientaday. But he talked about compassion and how that is rediscovered in this frenetic ED/ERscene.It’sjust a very thoughtful piece about why we all love that TV show. Andit’snot just because ofNoah Wyle.

Rovner:Although that helps. My extra credit this week is fromThe New York Times.It’scalled“,” by MaxineJoselow.And while it’s not about HHS, it most definitely is about health.It seems that for the first time in literally decades, the Environmental Protection Agency will no longer calculate the costtohuman health when setting clean air rules for ozone and fine particulate matter, quoting the story:“That would most likely lower costsfor companies while resulting in dirtier air.”This is just another reminder that the federal government ischarged with ensuring the help of Americans from a broad array of agencies, aside from HHS—or in this case, not so much.

OK, that’s this week’s show.As always, thanks to our editor, EmmarieHuetteman,and our producer-engineer, Francis Ying.We also hadhelpthis week from producer Taylor Cook.Areminder:What theHealth?is now available on WAMU platforms, the NPR app,and wherever you get your podcasts, as well as, of course, atkffhealthnews.org.Also, as always, you can email us your comments or questions.We’reatwhatthehealth@kff.org,or you can find me still on X, or on Bluesky.Where are you folks hanging these days?Alice.

Ollstein:MostlyonBlueskyand still onX.

Rovner:Joanne.

Kenen:I’mmostly onor on.

Rovner:Anna.

Edney:orX.

Rovner:We will be backin your feed next week. Until then, be healthy.

Credits

Francis Ying Audio producer Emmarie Huetteman Editor

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ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

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Medical Bills Can Be Vexing and Perplexing. Here’s This Year’s Best Advice for Patients. /news/article/bill-of-the-month-2025-top-takeaways-best-advice-surprise-bills/ Tue, 23 Dec 2025 10:00:00 +0000 /?post_type=article&p=2122963 A Texas boy’s second dose of the MMRV vaccine cost over $1,400. A Pennsylvania woman’s long-acting birth control cost more than $14,000.

Treatment for a Florida Medicaid enrollee’s heart attack cost nearly $78,000 — about as much as surgery for an uninsured Montana woman’s broken arm.

In 2025, these patients were among the hundreds who asked ýҕl Health News to investigate their medical bills as part of its “Bill of the Month” series.

Insured and uninsured. Job-based and government-funded. Comprehensive and short-term. Part of a sharing ministry. So many people with different health insurance situations asked the same questions: Why do I owe so much? And how am I going to afford it?

As millions of Americans grapple with the rising cost of health insurance next year, the “Bill of the Month” series is approaching its eighth anniversary. Our nationwide team of health reporters has analyzed almost $7 million in medical charges, more than $350,000 of that this year.

Of this year’s 12 featured patients, five had their bills mostly or fully forgiven soon after we contacted the provider and insurer for comment.

Our mission, though, is to empower every patient with the information needed to understand, manage, and — if push comes to shove — fight their own medical bills. Here are our 10 takeaways from 2025.

1. Most insurance coverage doesn’t start immediately. Many new plans come with waiting periods, so it’s important to maintain continuous coverage until the new plan kicks in. One exception: If you lose your job-based coverage, you have 60 days to opt into . Once you pay, the coverage applies retroactively, even for care received while you were temporarily uninsured.

2. Check out your coverage before you check in. Some plans come with unexpected restrictions, potentially affecting coverage for care ranging from contraception to immunizations and cancer screenings. Call your insurer — or, for job-based insurance, your human resources department or retiree benefits office — and ask whether there are exclusions for the care you need, including per-day or per-policy-period caps, and what you can expect to owe out-of-pocket.

3. “Covered” does not mean insurance will pay, let alone at in-network rates. Carefully read the fine print on network gap exceptions, prior authorizations, and other insurance approvals. The terms may be limited to certain doctors, services, and dates.

4. Get a cost estimate in writing for nonemergency procedures. If you object to the price, negotiate before undergoing care. And if you’re uninsured and receive a bill that’s $400 or more than the estimate, the federal Centers for Medicare & Medicaid Services has a .

5. Location matters. Prices can vary depending on where a patient receives care and where tests are performed. If you need blood work, ask your doctor to send the requisition to an in-network lab. A doctor’s office connected to a health system, for instance, may send samples to a hospital lab, which can mean higher charges.

6. When admitted, contact the billing office early. If possible, when you or a loved one has been hospitalized, it can help to speak to a billing representative. Ask whether the patient has been fully admitted or is being kept under observation status, as well as whether the care has been determined to be “medically necessary.” And while there may be no choice about taking an ambulance, if a transfer to another facility is recommended, you can ask whether the ambulance service is in-network.

7. Ask for a discount. Medical charges are almost always higher than what insurers would pay, because providers expect them to negotiate lower rates. You can, too. If you’re uninsured or underinsured, you may be eligible for a self-pay or charity care discount.

8. There’s help available for Medicaid patients. If you get a bill you don’t think you should owe, file a complaint with your state’s Medicaid program and, if you have one, your managed-care plan. Ask whether there is a caseworker who can advocate on your behalf. A legal aid clinic or consumer protection firm specializing in medical debt can also help file complaints and communicate with providers.

9. Your elected representatives can help, too. While a call from a state or federal lawmaker’s office may not get your bill forgiven, those officials often have an open line of communication with insurance companies, local hospitals, and other major providers — and advocating for you is their job.

10. When all else fails … you can write to “Bill of the Month”!

Most Insurance Covers IUDs. Hers Cost More Than $14,000.

By Julie Appleby,

January 31, 2025

The Affordable Care Act requires most insurance plans to cover preventive care, including many forms of contraception, without cost to patients — but not if they’re “grandfathered” plans, which predate the law.

A Runner Was Hit by a Car, Then by a Surprise Ambulance Bill

By Sandy West,

February 28, 2025

A San Francisco man had friends drive him to the hospital after he was hit by a car. Doctors checked him out, then sent him by ambulance to a trauma center — which released him with no further treatment. The ambulance bill? Almost $13,000.

He Had Short-Term Health Insurance. His Colonoscopy Bill: $7,000.

By Julie Appleby,

March 28, 2025

After leaving his job to launch his own business, an Illinois man opted for a six-month health insurance plan. When he needed a colonoscopy, he thought it would cover most of the bill. Then he learned his plan’s limited benefits would cost him plenty.

The Patient Expected a Free Checkup. The Bill Was $1,430.

By Samantha Liss and Lauren Sausser,

April 30, 2025

Carmen Aiken of Chicago thought their medical appointment would be covered because the Affordable Care Act requires insurers to pay for a long list of preventive services. But after the appointment, Aiken received a bill for more than $1,400.

A Medicaid Patient Had a Heart Attack While Traveling. He Owed Almost $78,000.

By Arielle Zionts,

May 29, 2025

Federal law says Medicaid must cover out-of-state emergency care. But a Florida man got a five-figure bill after a South Dakota hospital declined to charge his state’s Medicaid program.

A Texas Boy Needed Protection From Measles. The Vaccine Cost $1,400.

By Julie Appleby,

June 30, 2025

A family living in Galveston was surprised to be charged thousands of dollars for immunizations for their children. Their insurance plan didn’t cover the shots, and the cost of the measles vaccine in particular was more than five times what health officials say it goes for in the private sector.

A Tourist Ended Up With a Wild Bat in Her Mouth — And Nearly $21,000 in Medical Bills

By Tony Leys,

July 31, 2025

Health insurance generally doesn’t cover treatment for injuries sustained shortly before a customer buys a policy. A Massachusetts woman found that out the hard way.

An Insurer Agreed To Cover Her Surgery. A Politician’s Nudge Got the Bills Paid.

By Cara Anthony,

August 26, 2025

A kindergartner in Missouri needed eye surgery. Her insurer granted approval for her to see a specialist nearby, yet her parents were confused when they still owed more than $13,000. Then her uncle, a former state senator, reached out to a colleague who contacted the hospital and the insurer.

She Had a Broken Arm, No Insurance — And a $97,000 Bill

By Katheryn Houghton,

September 24, 2025

Deborah Buttgereit knew piecing together the broken bone in her elbow would be expensive. But complications the doctor deemed a surprise, midsurgery, drove the total bill tens of thousands of dollars above the original estimate.

Doctor Tripped Up by $64K Bill for Ankle Surgery and Hospital Stay

By Julie Appleby,

October 29, 2025

A doctor in Colorado became the patient after an accident totaled her car and sent her to the operating room. The hospital kept her overnight, but her insurer stopped paying after she left the emergency room.

Not Serious Enough To Turn on the Siren, Toddler’s 39-Mile Ambulance Ride Still Cost Over $9,000

By Tony Leys,

November 25, 2025

After her son contracted a serious bacterial infection, an Ohio mother took the toddler to a nearby ER, and staffers there sent him to a children’s hospital in an ambulance. With no insurance, the family was hit with a $9,250 bill for the 40-minute ride.

Scorpion Peppers Caused Him ‘Crippling’ Pain. Two Years Later, the ER Bill Stung Him Again.

By Elisabeth Rosenthal,

December 19, 2025

Homemade hot sauce sent a Colorado man to the emergency room with what he called “the worst pain of my life.” But stomach cramps were only the beginning. Two years later, the bill came.

Photographers

Jason ArdanScott DaltonLoren ElliottJamie Kelter DavisMatt KileJacob Langston

Maddie McGarveyParker Michels-BoyceSophie ParkJim VondruskaJeremy Wade ShockleyRachel Woolf

Bill of the Month is a crowdsourced investigation by ýҕl Health News and that dissects and explains medical bills. Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share? Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

USE OUR CONTENT

This story can be republished for free (details).

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Scorpion Peppers Caused Him ‘Crippling’ Pain. Two Years Later, the ER Bill Stung Him Again. /news/article/scorpion-peppers-spicy-food-colorado-bill-of-the-month-december-2025/ Fri, 19 Dec 2025 10:00:00 +0000 /?post_type=article&p=2131627 Maxwell Kruzic said he was in such “crippling” stomach pain on Oct. 5, 2023, that he had to pull off the road twice as he drove himself to the emergency room at Mercy Regional Medical Center in Durango, Colorado. “It was the worst pain of my life,” he said.

Kruzic was seen immediately because hospital staff members were pretty sure he had appendicitis. They inserted an IV, called a surgeon, and sent him off for a scan to confirm the diagnosis.

But the scan showed a perfectly normal appendix and no problems in his abdomen. Doctors racked their brains for other possible diagnoses. Could it be a kidney stone? Gallstones? Here was a 37-year-old man in agony, but nothing really fit.

Then, someone asked what Kruzic had eaten the night before. He said he’d consumed tacos with some hot sauce that he’d made from a kind of scorpion pepper, grown from seeds he ordered from a chile pepper research institute.

The peppers measure over 2 million Scoville heat units on the spiciness scale, he noted, compared with a jalapeño at up to 8,000 or a habanero at 100,000 to 350,000.

The peppers are among “the world’s hottest, incredibly hot,” Kruzic said. “Delicious.” He loves spicy food and had never had a problem with it, but apparently this was just too much burn for his digestive system.

Kruzic spent much of the night on a gurney in the ER. After about four hours, the pain decreased, and he was sent home with medicine to treat nausea and vomiting.

Then the bill came — about two years later.

The Medical Procedure

Kruzic underwent blood work and a CT scan of his abdomen during his ER visit for acute abdominal pain.

Consuming very spicy foods painful inflammation and irritation of the digestive system. The discomfort typically resolves on its own.

The Final Bill

$8,127.41, including $5,820 for the CT scan. Kruzic paid $97.02 during his visit to the hospital, which was in-network under his insurance. After insurance payments and discounts, he owed $2,460.46 — the remainder of the $1,585.26 he owed toward his plan’s deductible and $972.22 he owed in coinsurance.

The Problem: Ghost Bills From Visits Past

This September, Kruzic received a bill for his pepper-induced ER visit in 2023.

Unfortunately for patients, there are no uniform rules for timely billing.

Anticipating a bill, Kruzic repeatedly checked the hospital’s online portal, as well as that of his insurer, UnitedHealthcare. He noted that the insurer said the claim had been processed shortly after his treatment. For about eight months, he kept checking the hospital portal’s billing section, which indicated he owed “$0.” He called UnitedHealthcare, and Kruzic said a representative assured him that if the hospital said he owed nothing, that was the case.

It is unclear what caused the nearly two-year delay. At least part of the problem seems to have involved protracted disagreements between the insurer and the hospital over how much his visit should have cost.

Lindsay Radford Foster, a spokesperson for CommonSpirit Health, the hospital system, said in a statement to ýҕl Health News: “United Healthcare, the insurer responsible for the medical claim, underpaid the account based on the care provided. As a result, CommonSpirit contacted UnitedHealthcare’s Payer Relations Department to rectify the underpayments.”

Asked why it had taken two years, she cited a reorganization at UnitedHealthcare and a change in the insurer’s representative assigned to the case.

But UnitedHealthcare contested that view. “This was paid accurately,” said Caroline Landree, a spokesperson for the insurer.

But those explanations don’t satisfy Kruzic, a geological consultant: “Receiving a bill two years after the service wouldn’t fly in any other industry. We could never contact a client two years after we completed a project and say, ‘By the way, we missed this charge.’”

“How could this be considered anything but surprise billing?” he added.

The federal No Surprises Act doesn’t protect against all types of medical bills that patients find surprising. It primarily protects patients from out-of-network charges when they visit an in-network hospital, or in an emergency.

But in medical billing, what’s legal and what’s reasonable are two very different issues.

“The bill certainly sounds outrageous,” said Maxwell Mehlmen, co-director of the Law-Medicine Center at the Case Western Reserve University School of Law. “The question is whether it’s legal.”

That, he said, “is a matter of state law and the terms of the insurance policy and the agreement between the hospital and the insurer.”

In Colorado, there are extensive regulations about how long health care providers have to file a claim and . For instance, claims for Medicaid patients must be filed from the date of service. For patients with private insurance, the terms may be outlined in their insurers’ contracts with individual providers.

If a hospital and the provider and insurer were working out payment in good faith, then a patient can be billed for their share of the costs years later.

The Resolution

Within hours of ýҕl Health News contacting the hospital’s media relations department for this article, Kruzic got a call from a hospital executive telling him his bill had been adjusted to zero.

Blaming administrative changes at the insurer, Radford Foster of CommonSpirit said that UnitedHealthcare had taken so long to properly pay the bill that the hospital couldn’t collect from the patient. She said that Kruzic’s statement balance “was to be adjusted to zero, but due to a clerical error, a statement was sent to the patient in error.”

UnitedHealthcare’s Landree said that “given the significant delay, we are addressing this issue directly with the physician’s office.”

“Mr. Kruzic will not be responsible for any additional costs related to this bill,” she said.

The Takeaway

ýҕl Health News’ “Bill of the Month” series receives complaints every year about ghost bills — bills that arrive long after a service is rendered.

Sometimes it’s because the insurer and hospital are haggling over payment, and the patient’s responsibility — usually a percentage of that number — can’t be calculated until the dispute is resolved. Other times, insurers audit old bills and, determining they overpaid, try to claw back the money, resulting in the patient (or even the patient’s surviving spouse) being billed for the difference.

For now, the legality of billing long after treatment depends primarily on the fine print of insurance contracts.

An insurer’s word that a claim has been “processed” doesn’t mean that the insurer has agreed to pay and that the billing is resolved. It could also mean that the insurer balked at the bill or completely denied payment.

As for Kruzic and his affinity for hot peppers? He said he still loves spicy food, but in his cooking, “I will not use scorpion peppers again.”

Bill of the Month is a crowdsourced investigation by ýҕl Health News and that dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share? Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

USE OUR CONTENT

This story can be republished for free (details).

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What the Health? From ýҕl Health News: Time’s Up for Expanded ACA Tax Credits /news/podcast/what-the-health-427-aca-subsidies-deadline-congress-december-18-2026/ Thu, 18 Dec 2025 21:42:00 +0000 /?p=2131614&post_type=podcast&preview_id=2131614 The Host Julie Rovner ýҕl Health News Read Julie's stories. Julie Rovner is chief Washington correspondent and host of ýҕl Health News’ weekly health policy news podcast, "What the Health?" A noted expert on health policy issues, Julie is the author of the critically praised reference book "Health Care Politics and Policy A to Z," now in its third edition.

The enhanced premium tax credits that since 2021 have helped millions of Americans pay for insurance on the Affordable Care Act marketplaces will expire Dec. 31, despite a last-ditch effort by Democrats and some moderate Republicans in the House of Representatives to force a vote to continue them. That vote will happen, but not until Congress returns in January.

Meanwhile, the Department of Health and Human Services canceled a series of grants worth several million dollars to the American Academy of Pediatrics after the group again protested HHS Secretary Robert F. Kennedy Jr.’s changes to federal vaccine policy.

This week’s panelists are Julie Rovner of ýҕl Health News, Lizzy Lawrence of Stat, Tami Luhby of CNN, and Alice Miranda Ollstein of Politico.

Panelists

Lizzy Lawrence Stat Tami Luhby CNN Alice Miranda Ollstein Politico

Among the takeaways from this week’s episode:

  • The House on Wednesday passed legislation containing several GOP health priorities, including policies that expand access to association health plans and lower the federal share of some Affordable Care Act exchange marketplace premiums. It did not include an extension of the expiring enhanced ACA premium tax credits — although, also on Wednesday, four Republicans signed onto a Democratic-led discharge petition forcing Congress to revisit the tax credit issue in January.
  • In vaccine news, the American Academy of Pediatrics spoke out against the federal government’s recommendation of “individual decision-making” when it comes to administering the hepatitis B vaccine to newborns — and HHS then terminated multiple research grants to the AAP. Meanwhile, the Centers for Disease Control and Prevention is funding a Danish study of the hepatitis B vaccine in West Africa through which some infants will not receive a birth dose, a strategy that critics are panning as unethical.
  • Also, a second round of personnel cuts at the Department of Veterans Affairs is expected to exacerbate an existing staffing shortage and further undermine care for retired service members.
  • The FDA is considering rolling back labeling requirements on supplements — a “Make America Health Again”-favored industry that is already lightly regulated.
  • And abortion opponents are pushing for the Environmental Protection Agency to add mifepristone to the list of dangerous chemicals the agency tracks in the nation’s water supply.

Also this week, Rovner interviews Tony Leys, who wrote the latest “Bill of the Month” feature, about an uninsured toddler’s expensive ambulance ride between hospitals.

Plus, for a special year-end “extra-credit” segment, the panelists suggest what they consider 2025’s biggest health policy themes:

Julie Rovner: The future of the workforce in biomedical research and health care.

Lizzy Lawrence: The politicization of science.

Tami Luhby: The systemic impacts of cuts to the Medicaid program.

Alice Miranda Ollstein: The resurgence of infectious diseases.

Also mentioned in this week’s podcast:

  • The Washington Post’s “.,” by Lena H. Sun and Paige Winfield Cunningham.
  • MedPage Today’s “,” by Jeremy Faust.
  • The Washington Post’s “,” by Meryl Kornfield, Hannah Natanson, and Lisa Rein.
  • NBC News’ “,” by Berkeley Lovelace Jr.
  • Politico’s “,” by Alice Miranda Ollstein and Ariel Wittenberg.
  • The Washington Post’s “,” by Paige Winfield Cunningham.
  • Politico’s “,” by Joanne Kenen.
Click to open the transcript Transcript: Time’s Up for Expanded ACA Tax Credits

[Editor’s note:This transcript was generated using both transcription software and a human’s light touch. It has been edited for style and clarity.]

Julie Rovner:Hello,from ýҕl Health News and WAMU Public Radio in Washington, D.C., and welcome toWhat the Health?I’mJulie Rovner, chief Washington correspondent for ýҕl Health News, andI’mjoined by some of the best and smartest health reporters in Washington.We’retaping this week on Thursday,Dec.18,at 10a.m. As always, news happens fast,and things might have changed by the time you hear this. So, here we go.

Today, weare joinedvia video conference by Tami Luhby of CNN.

Tami Luhby:Hello.

Rovner:AliceOllsteinof Politico.

Alice MirandaOllstein:Hi, there.

Rovner:And I am pleased to welcome to the podcast panel Lizzy Lawrence of StatNews. Lizzy, so gladyou’llbe joiningus.

Lizzy Lawrence:Thanks so much for having me.I’mexcited.

Rovner:Later in this episode,we’llhave my interview with Tony Leys, who reported and wrote the latest ýҕl Health News“Bill of the Month”about yet anothervery expensiveambulance ride. But first, this week’s news.

Well, remember when House Speaker Mike Johnson complained during the government shutdown that the issue of theadditionalACA[Affordable Care Act]subsidies expiring was a December problem? Well, he sure was right about that. On Wednesday, the House,along party lines,passedabill that Republicans are calling the“Lower Healthcare Premiumsfor All[Americans]Act,”whichactually doesn’t, butwe’llget to that in a moment. Notably,notpart of that bill was any extension of the enhanced tax credits that now aregoingto expire at the end of this year, thus doubling or,in some cases,tripling what many consumers who get their coverage from the ACA marketplaces will have to pay monthly starting in January. Speaker Johnson said he was going to let Republican moderates offer an amendment to the bill to continue theadditionalsubsidies with some changes, but in the end, hedidn’t.

So, four of those Republicans,from more purple swing districts worried about their constituents seeing their costs spike, yesterday signed onto a Democratic-led discharge petition, thus forcing a vote on the subsidies, although not until Congress returns in January. Before we get to the potential future of the subsidies though, Tami, tell uswhat’sin that bill that just passed the House.

Luhby:Well, there are four main measures in it, but none of them, as you say…they will lower potentially some premiums for certain people, butthey’rereally a bit of a laundry list of Republican favorite provisions.

So, one of the main ones is association health plans. They would allow more small businesses—and,importantly, the self-employed—to band together across industries. This could lower health insurance premiums for some people, but these plans alsodon’thave to adhere toall ofthe ACA protections and benefits that are offered. So, it may attract more healthier people or be more beneficial for healthier people, but not for everyone, for sure.

There are some PBM, pharmacy benefit manager,reforms. They would have to provide a little more information to employers about drug prices and about the rebates they get, but it may not really have… the experts I spoke to saidit’sreally justtinkering around at the edges and may not be that consequential.

Rovner:Andit’snot even as robust a PBM bill as Republicans and Democrats had agreed to last year…

Luhby:Exactly.

Rovner:… that Elon Musk got struck at the last minute because the bill was too long.

Luhby:Exactly,it’sa narrower transparency. There are narrower transparency provisions. It would also,importantly, refund thecost-sharingprovisions. And remember, there are two types of subsidies in the Affordable Care Act. There arethe premiumsubsidies, which is what everyone is talking about, the enhanced premium subsidies.But these are cost-sharing reductions that lower-income people on the exchanges receive to actually reduce their deductibles and their copayments and coinsurance, theirout-of-pocketexpenses.

President[Donald]Trump, during his first term,in an effort toweaken the Affordable Care Act, ended the federal funding for these cost-sharing subsidies, but the law requires that insurers continue to provide them.Sowhat the insurers did was they increased the premiums of the“silver”plansin order tomake up some of the difference, but those silver plans, remember, are tied to…the cost of those silver plans are whatdeterminesthe premium subsidies that people get. So, basically,by refunding or by once again funding these cost-sharing subsidies, insurers will lower the premiums for those silver plans, which will,in turn,lower the premium subsidies that the governmenthas topay and save the government money.

The people in silver plansprobably won’tbe affected as much, but what happened after Trump ended the cost-sharing subsidy funding is that with these increased premium subsidies that are tied to the silver plans, a lot of people were able to buy“gold”plans. They were able to buy better plans for less because they got bigger premium subsidies, or they were able to buy“bronze”plans forreally cheap.So basically, thisprovision will end, will reduce the premiumassistancethat people get,Իit’lleffectively raise premium payments for people in a lot of plans, which will make it more difficult for them.

Rovner:Which was a wonderful explanation, by the way, ofsomethingthat’ssuper complicated.

Luhby:Thank you.

Rovner:ButI’vebeen trying to say itbasically movesmoney around. It takes money that had been…it lowers how much the federal government will have to pay, while at the same time loading that back onto consumers.

Luhby:Right.

Rovner:So, hence my original statement that the“Lower Premiumsfor All”Actdoesn’tlower premiums for all. So, this is…

Luhby:No, there’ll be a lot of people in gold and bronze and“platinum”plans who will be paying a lot more, or they’ll have to, if they’re in gold, they may have to shift to silver, which means they’ll just be paying more out-of-pocket when they actually seek care.

And thenthere’sa fourth provisionthat’snot as consequential:It’scalled choice plans.It’sto help employers give…it’sto make it easier for employers to give money to people to buy coverage on the exchanges.

Rovner:Yeah, whichI think nobodydisagrees with. But Alice,there’sanother even catch to the cost-sharing reductions, which is thatit’sonly for states that ban abortion or thatdon’tban abortion. Now Iforget, which is it?

Ollstein:So, it’s,yeah.Sothe great compromise of the Affordable Care Act was thatit’sup to states whether to allow, require, or prohibit plans on the Obamacare exchanges from covering abortion. And as states do, they went in different directions, so about half ban it and about the other half, it’s50-50 on requiring abortion coverage and just allowing it, leaving it up to individual plans. And so yes, this provisionsoughtto penalize states that allowed abortion. And so, it’s expanding the definition of the Hyde Amendment from where it was before, basically saying if any federal funding is going to a plan that uses other money to pay for abortion, then that counts as funding abortion, even though the money is coming out of different buckets.

And so, this has been a big fight on Capitol Hill this year. And as I wrote yesterday,it’snowhere near being resolved. I mean, even if lawmakers were going to come together on everything else related to the subsidies, which they are not, the abortion debate was still in the way asan impediment, including in the Senate as well.

Rovner:Yeah. So, what are the prospects for theseadditionalsubsidies? And I should go back and reiterate that what Tami and I were talking about were the original tax credits that were passed with the Affordable Care Act, not the enhanced ones, the bigger tax credits that are expiring at the end of the year. So, Republicans have now forced this vote, so we know that the House is going to vote on extending these subsidies—in January,afterthey’veexpired, which is a whole issue of complication itself. But I mean, is there any prospect for a compromise here?Might they go home and get enough pushback from constituents who are seeing their costs go up so much they’re going to have to drop their insurance that they might change their minds?

Ollstein:Well, Democrats and advocacy groups are trying to ramp up that pressure.We’vebeen covering some ad campaigns and efforts. Democrats are holding town halls in Republican districts where the representatives are not holding town halls to shine a light on this.They’rehighlighting the stories of individual, sympathetic-character folks who are having their premiums goway up.

So, there were press conferences just this week I saw with retirees and people who are onSocialSecurityDisability and small-business owners and single parents,Իit’snot hard to find these stories;this is happening to tens of millions of people. And so,I think thisis going to be a major, major political message going into next year. Whetherit’senough to make Republicans who are still so ideologically opposed to the Affordable Care Act agree onsome kind of anextension, that remains to be seen. And we reallyhaven’t, despite the defection of a small handful this week in joining the Democrats on an extension—which wasreally notableand a sign that Speaker Johnson is not keeping his caucus in array.But the vote hasn’t happened yet, and we’ll see if spending time back in the districts over the holidays makes people more or less willing to compromise.It cango either way.

Rovner:I saw a lot of people yesterday saying that,Well, even if the House were to pass the clean three-year extension of the enhanced subsidies—which is what’s in the Democrats’bill—the Senate just voted on it last week and voted it down, so it wouldn’t have any chance.To which my response was,“Hey, Epstein files.”When the jailbreak happened in the House on that, the Senate voted, I believe, unanimously for it. So, things can change in the Senate. Sorry, Tami, I interrupted you;you wanted to say something.

Luhby:No, I was just going to say that yes, things can certainlychangeand there have been surprises before, but this is obviously also not a new issue. I mean, the Democrats have been running ads, people have been speaking out. We have all beenwritingstories aboutthe cancersurvivors or cancer patients who may have to drop their coverage in the middle of their treatment because theycan’tafford the new premiums, orall ofthese stories. So, none of this is new, butwe’llsee.There’sobviously…what issomewhat newis the administration’s message on increasing affordability, and this is a huge affordability issue. So,maybe thatwill spur some change in votes or change in mindset.

Rovner:Well, definitely a January story too.

Well, moving on to this week in vaccine news, the Centers for Disease Control and Prevention has made it official—after being blessed by the acting director of the agency, who is neither a doctor nor a public health professional—the U.S.government is no longer recommending a birth dose of the hepatitis B vaccine, which by the way, has been shown to reduce chronic hepatitis B in children and teenagers by 99% since the recommendation was first issued in 1991.

And merging two stories from this week, there’s alsonews about the American Academy of Pediatrics, which has been among the most vocal medical groups protesting the vaccine schedule changes. The AAP said the hepatitis B change will“harm children, their families, and the medical professionals who care for them.”And in a move that seems not at all coincidental, the Department of Health and Human Services on Wednesdayterminatedseven federal grants to the AAP worth millions of dollars, for work on efforts including reducing sudden infant deaths, preventing fetal alcohol syndrome, andidentifyingautism early. According toThe Washington Post, which, an HHSspokesmansaid the grants were canceled because they“no longer align with theDepartment’s mission or priorities.”

First, this is not normal. Second, however,it’sHHS in 2025 in a microcosm, isn’t it? Either get with the program or get out. Lizzy,you’renodding.

Lawrence:Absolutely. Yeah, I think this has become very commonplace in this administration.And alsointerestingly, yesterday, the HHS posted in the federal register that the CDC offered a $1.6 million grant to a group of Danish researchers who study in Guinea,West Africa,to run a placebo-controlled trial of hepatitis B vaccine for newborns. And so,we’reseeing an active removal of funds from the American Academy ofPediatricians[Pediatrics], andthen giving funds now to research. And this is a research groupactually thatRFK Jr. has cited their studies before, they study overall health effects of vaccines. And so, it will bereally interestingto see if this is a trend that continues, ifthey’rekind of…we already know that HHS, the CDC’s vaccine panel,there’sbeen discussions about making our vaccine schedule closer to Denmark’s. Nowthere’sthis money being given to Danish researchers who align with the way that they think about vaccines issimilar toKennedy and to another official at FDA,called Tracy Beth Høeg, who is also on the CDC’s panel as the FDA representative. So,yeah.

Rovner:And who is Danish, I believe.

Lawrence:Yes, her husband is Danish, and so she lived in Denmark for many years.

Rovner:I saw some scientists complain about that study in Guinea-Bissau, because they sayit’sactually unethicalto use a placebo to study the hepatitis B vaccine because we know that it works.Soifyou’regiving a placebo to children,you’rebasically exposingthem to hepatitis B.

Lawrence:Right.

Ollstein:Yeah. I sawthattoo. And a lot of folks were saying this would never be approved to be done in the U.S. And so, doing it in another country is reminding people ofcolonial experimentsinmedicine that werereally unethicaland subjected people to more risks than would be allowed here. And like you said,basically knowinglywithholding something that is safe and effective and giving someone a placebo instead.

Another issue I saw raised was that it is not a double-blind study;it is a single-blind study. And so, that allows for potential biases there as well.

Lawrence:Right. And I was also seeing that the Guinea Ministry of Health is planning to mandate a universal hep B dose in 2027.

Rovner:Oops.

Lawrence:So, that’s a crazy…yeah, you have babies born before that year who are not given this dose, and then after…so yeah, it raises all kinds of ethical concerns,and it’s just remarkable that the government would just pull away and offer this money to them.

Rovner:HHS in 2025.Specifically on thecovidvaccine, thereweretwo stories this week. One is a study in the Journal of the American Medical Association that found that pregnant women vaccinated againstcovid-19 are less likely to be hospitalized, less likely to need intensive care, and less likely to deliver early, if they can track the virus, than those who are unvaccinated. And over at,editor Jeremy Faust,who’sboth a doctor and a health researcher, says that FDAvaccinechief Vinay Prasad overstated his case when he said the agency has found at least 10 childrenwho’vediedas a result ofreceiving thecovidvaccine. Turns out the actual memo from the scientists assigned to research the topic concludes the number is somewhere between zero and seven, and five of those cases have only a 50-50 chance of being related to the vaccine. Thisisn’tgreat evidence for those who want to stop giving the vaccine to children and pregnant women, I would humbly suggest.

Lawrence:Right,right.Yeah, the memo that Vinay Prasad sent, which wasimmediatelyleaked, was remarkable in that it included no data backing up his claims.And this is a really tricky area, when I’ve talked to scientists at the agency who focus on these issues.I think sometimesit’shard to say that there are cases that are very subjective, and so this is a discussion that needs to be handled delicately,Իit’sareally severeclaim to say that this has killed 10 children. And so, that discussion needs to be shared transparently andallow forexperts to really weigh in.

Rovner:Yeah. Well, another issuethat’sgoing to bleed over into January. Allright,we’regoing to take a quick break.We will be right back.

Soin other administration health news, it appears, at least, that the on-again,off-againcuts to medical personnel at the Department of Veterans Affairs are on again. ThePost is reporting that the VA is planning to eliminate up to 35,000 doctors, nurses, and support personnel.That’son top of a cut of 30,000 people earlier in 2025. Altogether,it’sabout a 10% cut in total.Apparently, mostof the positions are currently unfilled, but thatdoesn’tmean thatthey’reunneeded, particularly after Congress dramatically expandedthenumber of veterans eligible for health benefits by passing the PACT Act during the Bidenadministration.That’sthe bill that allowed people to claim benefits if they were exposed to toxic burn pits. What is this second round of cuts going to mean for veterans’ability to gettimelycare from the VA? Nothing good, I imagine.

Luhby:Well,I’vebeen speaking over the past year or twotoa VA medical staffer,who wishes to remain anonymous for obvious reasons.And one thing they told me is that their boss, who was also a medical practitioner, took one of the retirements, and that they have to now cover their boss’shift.Andthey’veasked if the boss is going to be replaced because they obviouslycan’tdo two people’s jobs well, andthey’vebeen told that the boss will not be replaced.

There’salso,on top of all of this,there’sa hiring freeze and there’s restrictions in hiring. So,it’sbeenvery difficultfor agencies, including the VA, includingthe medicalpersonnel, to get new people. And again, the personI’vespoken to said that the veterans are not getting the care, asgood careas they were last year because this person justcan’tdo two people’s jobs. Andit’son the medical side, but the source also said thatit’sthroughout the hospital with the support staff and even the custodial staff. I mean, just…there’sa lot of unfilled positions that are affecting overall care.

Rovner:I feel like a big irony here is that during the first Trumpadministration, improving care at the VA and lowering the wait times was a huge priority for President Trump, not just for the administration. He talked about it all the time. And yet, herehe’sbasically undoingeverything that he did for veterans during the first administration.

All right. Well, meanwhile,that the FDA is considering rolling back the rule that requires dietary supplement makers to note on their labels that their products have not been reviewed by FDA for safety and efficacy. This was a compromise reached by Congress after a gigantic fight over supplements in 1994—I still have scars from that fight—following a series of illnesses and deaths due to tainted supplements a couple of years before that. The idea was to let supplements continue to be sold without direct FDA approval,as long ascustomers were informed that they were not intended to“diagnose, treat, cure, or prevent any disease,”a phrase thatI’msureyou’veheard many times in commercials. Of course, diet supplements arepractically anarticle of faith for followers of the“Make America Healthy Again”movement. I would assume that this is part of RFK Jr.’s vow to loosen what he has called the“aggressive suppression”of vitamins and dietary supplements. Lizzy,you’renodding.

Lawrence:Yeah, this is super interesting because this was one of the first things a year ago,whenRFK was announced as the HHSsecretary, when people werespeculatingon what some of his priorities would be, deregulating supplements was a big one.And so, I think this will be a really interesting space to watch and see.Andit’semblematic,too,of the uneven view of products regulated by the FDA,where there are some products where there’s…that RFK and other leaders at the FDA are super“pro”Իwell, wedon’tactually needas much evidence here. And then others, like vaccines or SSRIs[selective serotonin reuptake inhibitors], whereit seems that theywant to really raise evidence standards, which is not how the FDA is supposed to work.It’ssupposed to bedispassionately, with no bias, reviewing medical products.

Rovner:And I would point out, in case Iwasn’tclear before, that supplements are barely regulated now. Supplements are regulated so much less than most everything else that the FDA regulates. Sorry, Alice, you wanted to say something.

Ollstein:Yeah. It also, I think, reveals an interesting public perception issue, where the message that a lot of people are getting is that the pharmaceutical industry is this big, bad, evil corporate thing that is out to harm you, and it has all these documented harms, whereas supplements are natural and wellness and seen as the underdog and the upstart. And I think people should remember that supplements are a huge corporate industry as well, and,like Julie and Lizzy have been saying, regulated a lot less than pharmaceuticals. So, ifyou’retaking a prescription drug,it’sbeen tested a lot more than ifyou’retaking a supplement.

Rovner:Yeah, absolutely. So while most of the coverage of HHS in 2025 has been pretty critical, this week, two of our fellow podcast panelists,Joanne KenenԻPaige Winfield Cunningham, have stories on how the breakout star at HHS in this first year of Trump 2.0 turns out to be Dr. Oz. Apparently being an Ivy League-trained heart surgeon with an MBA actually does give you some qualifications to run the agency that oversees Medicare, Medicaid, the Children’s Health Insurance Program, and the AffordableCare Act.I think Inoted way back during his confirmation hearings that he clearly already had the knack of how to deal with Congress:flatter them and take their parochial concerns seriously.That’s something that his boss, RFK Jr., has most certainly not mastered as of yet.And it turns out that Dr. Oz has both leadership and policy chops. Who could have predicted this going into this year?

Luhby:Well, one thingthat’sinteresting is that we were all, I think, watching what Dr. Oz would do with Medicare and Medicare Advantage, becauseit’sobviously something that he had promoted on his shows.It’ssomething that the Bidenadministration was trying to crack down on. And it has been interesting that he has not been giving carte blanche to the insurers. He has been cracking down on them as well. I listened to a speech that he gave before the Better Medicare Alliance, which is the group that works with Medicare Advantage insurers. And hesaid basically,“You guys have to step up,”and so,it’llbe interesting tosee going forwardwhatadditionalmeasures they take. Butyeah,he’scertainly not bending over to the insurers.

Rovner:Yeah. I will say, like I said, I noticed from the beginning, from when he came to his confirmation hearing,that somebody had briefed him well.Apparently, according, I think,he’sbeen talking regularly to his predecessors from both parties about how to run the agency, which surprised me a little bit. I will be interested to see how this all progresses, but if you had asked me to bet at the beginning of the year of the important people at HHS who were running these agencies who would do the consensus best job, I’m not sure I would’ve had Dr. Oz at the top of my list.

Luhby:Well, and one thing to also point out that was, particularly,is that whatwe’vebeen hearing at other agencies—the CDC, and across the Trumpadministration—that a lot of the political appointees are really at odds with the staff.They’renot communicating with the staff;there were concerns about that after the CDC shooting over the summer. And one thing that,obviously,Dr. Oz is verypersonable,he knows how to reach out to an audience. And in this case, his audience is also his staff. And it was notable that Paigedetailed abouthow he really is interacting a lot with the staff. AndI’msurethat’sobviously helping morale and helping the mission at CMS. Also, of course,it’san agency that RFK has not focused on.

Rovner:I say, what a shock, treating career staff with some respect,like they know whatthey’redoing.

All right. Well, finally, we end this year on reproductive health,pretty much thesame way we began it, with anti-abortion groups attacking the abortion pill, mifepristone. We know that despite the fact that abortion is now illegal in roughly half the states, the number of abortions overall has not fallen, and that is because of the easy availability,even across state lines,ofmedicationabortion. Alice,you’vegot quite the story this week about an unusual way to go after the pill. Tell us about it.

Ollstein:Yeah.Sothis is atrendI’vebeen coveringfor the last few years, andit’santi-abortion groupstryingto use various environmental laws to achieve the ban on the pills that they want to achieve. And so,there’sbeen some various iterations of this over the years. The latest one is that groups are jumping onaEPA[Environmental Protection Agency]public comment processthat’sgoing to kick off any day now. So, this is what the EPA does. Every few years, they update the list of chemicals that need to be tracked in water around the country.Sothisis a big deal.It costs a lot to track these chemicals.Therecan only be so many chemicals on the list. And these groups are trying to rally people around the country to demand that the EPA add mifepristone and its components to this list.

Rovner:This is wastewater, right? Not drinking water?

Ollstein:No, this is drinking water.

Rovner:Oh, it is drinking water.

Ollstein:There are other efforts to use wastewater laws to restrict abortion pills, yes.Sowe talked to scientists that say there is no evidence that mifepristone in the water supply is causing any harm whatsoever. On the other hand, there is tons of evidence of other chemicals, and so we havetalking about how if they put mifepristone on this list, it would push out another more dangerous chemical from being on that list.

So, just to zoom out a little bit, while thisparticular campaigntactic, whatever you want to call it, may not succeed, I thinkit’spart of a bigger project to sow doubt in the public’s mind about the safety of mifepristone invarious ways.We’vebeen seeing this all year, and for several years. But I think that this kind of gross-out factor ofthere’sabortions in the water!Even without scientific evidence of that,I think itcontributes tothe publicperception. And KFF had some polling recently showing that doubt about the safety of the pills has increased over the past few years. And so, these kinds of campaigns are working in the court of public opinion, ifnot quite yetat federal agencies.

Rovner:Another one we will be watching. All right, that is this week’s news. Nowwe’llplay my“Bill of the Month”interview with Tony Leys, and thenwe’llcome back and do ourvery specialyear-end extra credits.

I am pleased to welcome back to the podcast ýҕl Health News’Tony Leys, who reported and wrote the latest ýҕl Health News“Bill of theMonth.”Tony, welcome back.

Tony Leys:Thanks for having me, Julie.

Rovner:So, this month’s patient hada very expensiveambulance ride, alas, a storywe’veheard as part of this series several times. Tell us who he is and what prompted the need for an ambulance.

Leys:He is Darragh Yoder, a toddler from rural Ohio. He had a bacterial skin infection called[staphylococcal]scalded skin syndrome, which causes blisters and swelling. His mom, Elisabeth, took him to their local ER,where doctors said he needed to be taken by ambulance to a children’s hospital in Dayton,about 40 miles away. They put in an IV and then put him in the ambulance. His mom wentwithand said the driverdidn’tgo particularly fast or use thesiren, butdid get them there in about 40 minutes.

Rovner:But itstill wasan ambulance ride. So, how big was the bill?

Leys:$9,250.

Rovner:Whoa. Now, this familydoesn’thave insurance, whichwe’lltalk about in a minute. So, itwasn’tan in-orout-of-networkthing. Was this unreasonably high compared to other ground ambulance rides of this type?

Leys:It’s really hard to say because the charges can be all over the place,iswhat national experts told me. But if Darragh had been on Medicaid, the ambulance companywould’vebeen paid about $610, instead of$9,200.

Rovner:Whoa. So, what eventually happened with the bill?

Leys:The company agreed to reduceitabout 40% to$5,600 if the family would pay it in one lump sum. Theydid,they wound up putting it on a credit card, a no-interest credit card,so they could pay it off overtime.

Rovner:Now, as we mentioned, this familydoesn’thave insurance, but they belong to something called ahealthsharingministry. What is that?

Leys:Members pool their money together and basically agree to help each other pay bills. And they were thinking that that would covermaybe aboutthree-quarters of what they owed, so…

Rovner:Have they heard about that yet?

Leys:I have not heard.

Rovner:OK. So,what’sthe takeaway here? I imagine if a doctor says your kid who has an IV attached needs to travel to another facility in an ambulance, youshouldn’tjust bundle them into your car instead, right?

Leys:I surewouldn’t.Yeah, no. I mean, at that point,she felt like she had no choice. I mean, she did say if shewould’vejust driven straight to the children’s hospital instead of stopping at the local hospital, theywould’vegotten there sooner than if once she stopped at the local hospital and they ordered an ambulance. So,that’sin retrospect what she wishes shewould’vedone. But ifthey’dhad insurance, the insurerwould’vepresumably negotiateda lower rate,and theywouldn’thave had to do the negotiation themselves.

Rovner:So, they are paying this off, basically?

Leys:Yeah, they paid it in one lump sum, which is a stretch for them, but they felt like they had no choice.

Rovner:All right. Tony Leys, thank you very much.

Leys:Thanks for having me, Julie.

Rovner:OK,we’reback.It’stime for ourextra-creditsegment.That’susually where we each recognize a story we read thisweekwe think you should read too. But since this is our last podcast of the year, I wanted to do something a little bit different.I’veasked each of our panelists to take a minute or two totalk about what they see, not necessarily as the biggest single health story of the year, but the most important theme thatwe’llremember 2025 for. Tami, why don’t you start us off?

Luhby:OK. Well, I think that Medicaid has been a big issue in 2025 and will continue to be going forward. Among the most consequential health policies enacted this year were the sweeping Medicaid changes contained in the One Big Beautiful Bill[Act], which Congress passed over the summer. The legislation enacts historic cuts to[the]nation’s safety net,with the biggest chunk coming from Medicaid, which serves low-income Americans. It would slash more than$900 billionfrom Medicaid, according to the Congressional Budget Office. About 7.5 million more people would be uninsured in 2034 due to these Medicaid provisions. And most of that spike would come fromCongressadding work requirements to Medicaid for the first time. We know that that happened in 2018, states were trying to do…well, the Trumpadministration allowed certain states to do that. It really only took effect in Arkansas, and about18,000 peoplelost coverage within months from the work requirements, many of whom,the advocates say,many people areworking,they’re going to get caught up in red tape.They’reeither working orthey’reeligible for exemptions, butthey’llget caught up in red tape.

So, what the Big Beautiful Bill requires is in states that have expanded Medicaid, working-age adults without disabilities or[dependent]children under age 14 would have to work, volunteer, or attend school or job training programs at least80 hoursa month to remain eligible, unless they qualify for another exemption,such as being medically frail or having substance abuse disorder. The package also limits immigrants’eligibility for Medicaid, requires enrollees to pay some costs, and caps state and local government provider taxes, which is a key funding source forstatesand which will have ripple effects across hospitals and across states in general.

Now,what’simportant to noteis,most of these provisionshaven’ttaken effect yet.Most of them actually take effect after the midterm elections next year.So,they’llbe rolling out in comingyearsand the full impact is yet to come.

Rovner:Alice.

Ollstein:So, I have chosen the resurgence of infectious diseases that we are seeing right now.I think measlesisreally the canary in the coal mine.Becauseit’sso infectious,that’swhat’sshowing up first, butit’snot going to be the last infectious disease that the country had almost squashed out of existence that is now, as I said, resurging. And so,I think that a lot of different policies and trendsare feeding into this. AndI think wehave the rollback of vaccine requirements at the state level, at the federal level. We have policies that deter people from seeking out testing and treatment, especially some of these anti-immigrant policies thatwe’reseeing. And then just cuts to public health and public health staff, cuts to surveillance, soit’sjust harder to know where the outbreaks are happening and how bad they are.It’shard to get reliable data on that. AndsoI think, yes,we’reseeing measles first, but now we are starting to see whoopingcough,we’restarting to see some other things, andit’sreally troubling,and it could have a political impact too.

I have talked to a bunch of candidates who are running in next year’s midterms who say that they’re able to point to outbreaks right there in their state to say,“This is the consequence of Republican healthpolicies, and this is why you should vote for me.”So, Iwould be keepingan eye on that in the coming year.

Rovner:Lizzy.

Lawrence:So, my chosen theme is the politicization of science. And my focus has been on the FDA as an FDA beat reporter, butthere’sbeen the politicization of science in every agency. And this is something that used to bepretty taboo, right? I keep thinking these days about the[Barack]Obama HHSsecretary,Kathleen Sebelius,and the legal and political repercussions she faced when she vetoed an FDA decision to makePlan Bover-the-counter. And those days seemvery faraway, because nowwe’reseeing atthe FDA speedier drug reviews being used as a bargaining chip in deals between the White House and companies in exchange for companies lowering their prices.

At the FDA and CDC,you’reseeing skeptics or more political officials completely taking over operations, reopening debates on things like vaccines, antidepressants during pregnancy, RSV, monoclonal antibodies, based on thin or evenreally noor debunked evidence.

You’reseeing the White House just today use CMS to pull funding from hospitals that perform gender-affirming surgeries.You’reseeing NIH[the National Institutes of Health]pull funding from research studies that go against Trumpadministration ideology.So, there’s really so many examples, too many to count, of political leaders wielding in power and trying to shape science to fit their agendas in the way that they see the world.

And thenI’dsay that has a trickle-down effecttothe way that everyday people think about science,and it calls everything into question and makes…People look to politicians and to the heads of public health agencies to tell them the truth. I mean,maybe notpoliticians, butit seems that doctors and medical experts’voicesare increasingly being drowned out by the political re-litigating of science that has been settled for a long time. So,I think thisisa very importanttopic and one thatI’llkeep watchingclosely in thenext year.

Rovner:Yep.Somy topic builds on Lizzy’s.It’show this administration is using a combination of personnel and funding cuts and new regulations to jeopardize the future of the scientific and healthcare workforce well into the future. The administration has frozen orterminatedliterally billionsof dollars in grants from the National Institutes of Health and the National Science Foundation, not just causing the shutdown of many labs, but making students who are pursuing research careers rethink their plans, including those who are well into their graduate studies. Some are even going to other countries, which are happily poaching some of our best and brightest.

And aswe’vetalked about so many times before in this year’s podcast, the administration also seems intent onbasically chokingoff the future healthcare workforce. The big budget bill includes caps on how much medical students can borrowinfederal loans.That’san effort to get medical schools to lower their tuition, but most observers thinkthat’sunlikely to happen. TheEducationDepartment has decreed that those studying to be nurses, physician assistants, public health workers, and physical therapists are not pursuing a“profession,”thus also limiting how much they can borrow. And a new $100,000 visa feeis going to make it even more difficult for hospitals and clinics, particularly those in rural areas, to hire doctors and nurses from outside the U.S., at a time when international medical workers areliterally theonly ones working in many shortage areas. These are all changes that are going to have ramifications, not just for years, but potentially for generations. So, these are all themes that we will continue to watch in2026.

OK, that is this week’s show and our last episode for 2025. Thank you to all of you listeners for coming with us on this wild news ride. As always, thanks to our editor, Emmarie Huetteman, and this week’s producer-engineer, Taylor Cook. A reminder:What the Health?is now available on WAMU platforms, the NPR app, and wherever you get your podcasts, as well as,of course, kffhealthnews.org. Also, as always, you can email us your comments or questions.We’reatwhatthehealth@kff.org, or you can still find me on X, or on Bluesky. Where areyou guyshanging these days, Alice?

Ollstein:Mostly on Bluesky, and still on X.

Rovner:Tami.

Luhby:You could find me at.

Rovner:Lizzy.

Lawrence:You can find me at, on LinkedIn at, on X, and on—and I forget my username, butI’msomewhere there.

Rovner:Don’tworry about it.OK, we will be back in your feed in January. Until then, be healthy.

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Not Serious Enough To Turn on the Siren, Toddler’s 39-Mile Ambulance Ride Still Cost Over $9,000 /news/article/short-nonurgent-ambulance-ride-surprise-bill-of-the-month-november-2025/ Tue, 25 Nov 2025 10:00:00 +0000 /?post_type=article&p=2122798 Elisabeth Yoder’s son, Darragh, was 15 months old in August when he developed what at first looked to his parents like hand, foot, and mouth disease. The common generally clears up in less than a week, but Darragh’s condition worsened over several days. His skin turned bright red. Blisters gave way to skin peeling off his face.

An online search of his symptoms suggested he had a serious bacterial infection. Yoder drove the toddler from their home in the small town of Mechanicsburg, Ohio, to the Mercy Health hospital in nearby Urbana.

Staff in the emergency room there quickly confirmed that Darragh had scalded skin syndrome and said he needed to be taken by a private company’s ambulance to Dayton Children’s, a hospital about 40 miles away.

“I asked them: ‘Can I take him? Can I drive him?’” Yoder said. “And they were like, ‘Oh, absolutely not.’”

So, Yoder and her son got into the ambulance, with Darragh strapped in his car seat. The ambulance driver didn’t turn on the siren or drive particularly fast, Yoder said. The trip took about 40 minutes, she said. “It was fairly straightforward transportation from Point A to Point B.”

Yoder had heard that ambulance rides can be pricey. But she didn’t know how much her son’s ride would cost.

Darragh was hospitalized for three days and recovered from the illness.

Then the bill came.

The Medical Procedure

During the ride, the ambulance crew monitored Darragh’s vitals and an intravenous line, inserted at the hospital, carrying fluids and antibiotics, but he received no other medical treatment, Yoder said.

The Final Bill

$9,250, which included a “base rate” charge of $6,600 for a “specialty care transport” and a mileage fee of $2,340, calculated at $60 for each of the ride’s 39 miles. It also included $250 for use of an intravenous infusion pump and $60 for monitoring Darragh’s blood oxygen.

The Problem: No Insurance, Few Protections

The children’s hospital charged only about $3,000 more for the toddler’s three-day stay than the ambulance company charged for the ride, Yoder said.

Darragh’s family doesn’t have health insurance, leaving them on the hook for the full charges. Their income is a bit too high for them to qualify for Medicaid, the public health program that covers low-income residents, or for the Ohio Children’s Health Insurance Program, which covers moderate-income kids.

The Yoders belong to a Christian health care sharing ministry, with members paying into a fund that helps reimburse them for medical bills.

Unlike health insurance, such arrangements do not offer members negotiated rates with ambulance companies or other medical providers. And there are no state or federal billing protections that would help an uninsured patient in Ohio with a ground ambulance bill.

The federal No Surprises Act protects those with insurance from large bills for air ambulance transportation provided outside their insurers’ network agreements. But ground ambulance services aren’t covered by the law — and even if they were, that wouldn’t have helped the Yoders, since they didn’t have insurance.

Patricia Kelmar, the senior director of health care campaigns , a national advocacy group, said ambulance charges vary widely. She said she’s seen per-mile charges ranging from less than $30 to more than $80, as well as base rates that differ dramatically.

Some patients, such as those with traumatic injuries, need ambulances with highly trained staff and advanced medical equipment, Kelmar said, so it makes sense that those rides would be more expensive. But patients rarely are told what the ride will cost until they receive a bill.

Jennifer Robinson, a spokesperson for Mercy Health, said she couldn’t comment on a specific patient’s case but said the staff follows established medical standards. “When a patient requires a higher level of treatment, ambulance transfer between facilities is best practice to ensure appropriate care,” she said in an email to ýҕl Health News.

Kimberly Godden, a vice president for the ambulance company, Superior Ambulance Service, said a doctor at the first hospital requested a high-level transport for the patient, requiring specially trained staff.

“Our priority is always to ensure patients receive the highest-quality care when they need it most, and we respond to every call regardless of a patient’s ability to pay,” Godden said in an email. “Superior had the team and resources available to quickly and safely move the patient to the higher level of care they needed within the time frame set by the ordering physician.”

Godden said the company would offer a “charity care” rate to Yoder if the family qualified for it.

The Resolution

Yoder said she repeatedly discussed the bill with ambulance company representatives, including the option for charity care. They told Yoder the best deal they could offer was to reduce the total by about 40%, to $5,600, if the family paid it in a lump sum, she said.

After months of discussion, the family wound up agreeing to that deal, Yoder said. They put the charge on a new credit card, which gave them 17 months to pay it off with no interest.

They have agreed to payment plans with the two hospitals, which offered charity care discounts that dropped the bills to a total of about $6,800.

The Yoders expect the sharing ministry to reimburse them for about 75% of the payments they’re making to the hospitals and the ambulance service.

The Takeaway

Patients and their families should feel comfortable asking hospital staffers whether a recommended ambulance company is in their insurance network and how much the ride to another location will cost, said Kelmar, a national expert on such bills. “Shouldn’t the hospital know that?” she said. “I don’t think it’s that heavy of a lift.”

Kelmar said she doesn’t want to discourage people from taking an ambulance if a doctor says it’s necessary. Once consumers receive a bill for the service, she said, they often can negotiate the price down. It can help to look up what the ambulance service accepts as payment from government programs. Those rates are often much lower than the full-price charges patients see on a bill.

If the family had been covered by Ohio’s Medicaid program, the ambulance service would have been paid much less than it charged the Yoders. The public health program pays ambulance services for “specialty care transports,” plus $5.05 per mile. Those rates would have added up to $609.95 for the transportation part of Darragh’s ambulance ride.

Yoder said she wishes she had driven Darragh straight to the children’s hospital. If she had skipped the local ER, she said, they would have arrived at the bigger hospital sooner and she would have saved thousands of dollars.

But she didn’t feel as if she had a choice about putting her son in the ambulance, she said. The doctor told her it was necessary, and the hospital staff had already inserted an intravenous line. “I wasn’t going to pull out his IV line and just leave,” she said.

Yoder said she remains uninsured because she hasn’t seen any private insurance options that suit her family’s circumstances. No matter who pays the ambulance bill, she thinks the charges were much too high. She understands that patients can often negotiate discounts, she said, “but you shouldn’t have to work so hard for it.”

Bill of the Month is a crowdsourced investigation byýҕl Health NewsԻthat dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share?Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

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What the Health? From ýҕl Health News: The Government Is Open /news/podcast/what-the-health-422-government-shutdown-aca-tax-credits-november-13-2025/ Thu, 13 Nov 2025 18:45:44 +0000 /?p=2117249&post_type=podcast&preview_id=2117249 The Host Emmarie Huetteman ýҕl Health News Emmarie Huetteman,senior editor, oversees a team of Washington reporters, as well as “Bill of the Month”and “What the Health? From ýҕl Health News.” She previously spent more than a decade reporting on the federal government, most recently covering surprise medical bills, drug pricing reform, and other health policy debates in Washington and on the campaign trail.

The longest federal government shutdown in history is over, after a handful of House and Senate Democrats joined most Republicans in approving legislation that funds the government through January. Despite Democrats’ demands, the package did not include an extension of the expanded tax credits that help most Affordable Care Act enrollees afford their plans — meaning most people with ACA plans are slated to pay much more toward their premiums next year.

Also, new details are emerging about the Trump administration’s efforts to use the Medicaid program — for low-income and disabled people — to advance its immigration and trans health policy goals. And President Donald Trump has unveiled deals with two major pharmaceutical companies designed to increase access to weight loss drugs for some Americans.

This week’s panelists are Emmarie Huetteman of ýҕl Health News, Anna Edney of Bloomberg News, Shefali Luthra of The 19th, and Sandhya Raman of CQ Roll Call.

Panelists

Anna Edney Bloomberg News Shefali Luthra The 19th Sandhya Raman CQ Roll Call

Among the takeaways from this week’s episode:

  • Though the shutdown deal did not include an extension of the enhanced ACA subsidies, it came with a plan for a Senate vote by next month — on what exactly, it is unclear. Senate Republicans appear to be coalescing around providing money via health savings accounts rather than through the subsidies, while House Republicans seem more fragmented. The clock is ticking; the existing credits expire on Jan. 1, and open enrollment has begun.
  • Even as the Trump administration is likely to be tied up in court over its efforts to use Medicaid to crack down on health care for immigrants and trans people, they’ve had a real chilling effect. Immigrants, for instance, are skipping medical care, and hospitals are cutting back on offering gender-affirming care for trans people for fear of losing federal funding.
  • Trump’s newly announced GLP-1 price deals could help Medicare enrollees afford the weight loss drugs, potentially opening up access to a new population of patients — and customers. And a steady stream of policy reversals, unexplained dismissals, and negative news coverage is leading to worries that the FDA’s credibility is being undermined by internal drama. Also in question is whether it’s interfering with the agency’s work. Drug companies would likely say yes, and some within the FDA are trying to combat these concerns.
  • A major anti-abortion group is leaning into the current electoral moment, targeting key states and preparing for sizable political contributions ahead of next year’s midterm elections. Abortion opponents see an opportunity to capitalize on voters’ changing motivations and reposition themselves to fit into the post-Trump Republican Party.

Also this week, ýҕl Health News’ Julie Rovner interviews ýҕl Health News’ Julie Appleby, who wrote the latest “Bill of the Month” feature, about a doctor who became the patient after a car accident sent her to the hospital — and $64,000 into debt. Do you have an outrageous medical bill? Tell us about it!

Plus, for “extra credit,” the panelists suggest health policy stories they read this week that they think you should read, too:

Emmarie Huetteman: ýҕl Health News’ “Immigrants With Health Conditions May Be Denied Visas Under New Trump Administration Guidance,” by Amanda Seitz.

Anna Edney: Bloomberg News’ “,” by Tim Loh, Hayley Warren, and Julia Janicki.

Shefali Luthra: The 19th’s “,” by Orion Rummler.

Sandhya Raman: BBC’s “,” by Nadine Yousif.

Also mentioned in this week’s episode:

Click to open the transcript Transcript: The Government Is Open

[Editor’s note:This transcript was generated using both transcription software and a human’s light touch. It has been edited for style and clarity.]

Emmarie Huetteman:Hello and welcome to “What the Health?” from ýҕl Health News and WAMU.I’mEmmarie Huetteman, a senior editor for ýҕl Health News, filling in for host Julie Rovner this week.I’mjoined by some of the best and smartest health reporters in Washington.We’retaping this week on Thursday, Nov.13,at 10a.m.As always, news happens fast,and thingsmight’vechangedby the time you hear this. So,here we go.

Today,we’re joinedvia video conference by Sandhya Raman of CQ Roll Call.

Sandhya Raman:Good morning.

Huetteman:AnnaEdney ofBloomberg News.

Anna Edney:Hi, everyone.

Huetteman:And Shefali Luthra ofThe19th.

Shefali Luthra:Hello.

Huetteman:Later in this episode,we’llhave Julie’s interview with ýҕl Health News’Julie Appleby, who wrote our latest“Bill of theMonth”story about a doctor who became the patient after a car accident sent her to the hospital and $64,000 into debt. But first, this week’s news.

The longest federal government shutdown in history is over. Late Wednesday, sixHouse Democrats joined most Republicans in approving legislation that funds the government through January. That vote came after a handful of Senate Democrats broke ranks with their party last weekend and brokered a deal to end the shutdown. Although the Trump administration was still fighting earlier this weeknotto fully fund food stamps, the White House has said those benefits would be fully restored within hours of the shutdown’s end. That said, food banks and other safety-net programs have warned theshutdown’sconsequences could linger, especially for those who were forced to redirect rent money, dip into savings, and make other sacrifices to feed their families. Notably, despite Democrats’demands, the deal does not include an extension of the expanded tax credits that help people afford Affordable Care Act plans. That means those enhanced subsidies are still slated to expire at the end of the year. Sandhya, you were on Capitol Hill last night. What was included in the deal? And now that the shutdown’sover,can we expect a vote on extending the tax credits?

Raman:Sopart of that deal was that sometime in the middle of next month, the Senate is going to be able to vote on a health bill of Democrats’choosingto extend the Affordable Care Act enhanced subsidies that are set to expire at the end of the year.There’sbeen a decent amount of talk already inboth chambers about what a healthcare bill could looklike, becauseit would need to be bipartisan to pass.There’ssome multiple camps right now.

I think in the Senate, Republicans are coalescing around putting money into flexible savings accounts instead of doing an extension of the credits as something that they would want to do instead. There are other Republicans that are still open to extending the credits with some reforms attached. TheHouse,we figured out lastnight,was a little bit more fragmented.They’reless united in the way the House is around doing something withthe flexiblespending accounts.Soa lot of them are still anti-extending the credits at all. They are working on a health package, butitremains to be seen what they want to do with that, given the short amount of time they have. But I think a lot of them are also looking for the same reforms that the Senate is on the Republican side, if they do sign on to extend them.

Huetteman:Yeah, short is right.We’realready looking at thatDec.31 deadlineto extend the existing credits. And of course,we’realready in the open enrollment period at this point. People are alreadygetting their plansfor next year. Polls show that most Americans blamed Republicans for the shutdown. A tracking poll from my KFF colleagues out last week showed most AmericanswantCongress to extend the tax credits. Republicans are aware of this heading into the midterms next year, no?

Raman:I think that’sdefinitely beena big factor when talking to folks, especially ones that I think have been more interested in extending the creditsare setup for our competitive races next year. There has been talk atdifferent timesofdoing a one-year extension.But that puts uspretty closeto the midterms, which might not be in everyone’s best interest depending on how things shake out.So,I think it’sdefinitely ina lot of folks’minds, just because it is a lot more popular than it has been in previous years.But there are a lot of the more conservative folks that just have been anti-ACA for solong,that theydon’twant to extend something that was … The enhanced subsidies were started by Democrats duringcovid. They thinkit’sacovid-era thing that needs to be phased out.

Huetteman:Yeah,and alsonotably, youmight’venoticed I said that they only funded the government through January. Does that meanwe’regetting ready to do this again in a couple of months?

Raman:There’sa chance.Sopart of thedealgot done this week is that theydidthree of the 12 spending bills that they do every year to fund the government. But they usually do them in orderofwhich ones are easiest to get done.Sowe stillhave tocome toagreementson some of the bigger ones,including Labor,HHS[Health and HumanServices].Education is what funds most of the health activities, andthat’susually a tougher one. So,I think itdepends on a few things. Are folks sticking to theirword? Do they get that healthcare vote that theywere promised? Do other things shake out that make people at odds with each other over the next bit? But we couldpossibly bein the same situation if wedon’tmake inroads on funding the government for ayearlongsituation before then.

Huetteman:Oh goodness. Well, it sounds likewe’llbe back again having this conversation soon. Meanwhile, months after the president[Donald Trump]signed into law the One Big Beautiful Bill withbig changesto Medicaid,new detailsareemergingabout how the Trump administration is using the Medicaid program to promote its policy goals.My ýҕl Health News colleague Phil Galewitz recently reported on howthe Trump administration has ordered state Medicaid agencies to investigate the immigration status of certain enrollees—providing states with lists of names to re-verify—and effectively roping the health program into the president’s immigration crackdown.

Also, NPR reports the Trump administration plans to dramatically restrict access to medical care for transgender youth. New proposals that could be released as soon as this month would block federal money from being spent on trans care. Policy experts say that would make it difficult, if not impossible, to access that care, in large part because government funding is a huge source ofrevenue, andlosing it could force hospitals to end the programs entirely.Both of theseprograms arepretty striking:enlisting Medicaid to perform spot checks of immigration status,and alsopotentially blocking funding for trans care. Have we seen other presidential administrations use Medicaid like this? And sincewe’retalking about funding, is there a role for Congress here?

Luthra:My understanding is that this approach, specifically with gender-affirming care and with immigration,doesn’treally have a precedent. And what I think isreally importantabout theseisthese are decisions that will be litigated, challenged, argued in court. But, even if and as that happens,there’sa real chilling effect that I think isreally important. Already, we know that a lot of immigrants are very afraid to sign up even for benefits they are entitled to, becausethey’reworried it could count against them. We already know that a lot of immigrants with health needs are skipping their healthcare because they are so worried about what happens if ICE[Immigration and Customs Enforcement]shows up at a hospital.This only threatens to add to that. On the vantage of gender-affirming care,already we haveseen some major hospitals and health providers drop the offering, even in anticipation of this policy coming into effect.SoI think what’sreally importantis to understand that no matter what happens, already, people’s health is really being affected,and people are suffering as a result.

Raman:I thinkwe’veseen little sprinkles of some of these things that have happened in the past, but this is elevated at such a level thatit’sdifferent. Even in the first Trump administration, there were some things put in place with the public charge to crack down on what benefits immigrants could be entitled to. But I think,as with a lot of the things thatwe’reseeing,it’sreally been amped up. I think one thing that Shefali was saying that made me think of was,we’vealready seen a lot of this chilling effect with a lot of things in abortion and reproductive care, where even if laws or regulationsdon’tgo into effect,they’rebeing talked about or litigated. It already has that effect of people not wanting to show up or not knowingwhat’savailable to them.Sowe have a little bit of that to look at as well.

Huetteman:Yeah, absolutely. All right, well,we’regoing to take a quick break.We’llbe right back with more health news.

We’reback. In an Oval Office announcement last week,President Trump unveiled agreements with the pharmaceutical giants Eli Lilly and Novo Nordisk to offersome Americans lower prices on their weight loss drugs. Under the deals, the Trump administration says, most eligible patients on Medicare and Medicaid, or those who use the plannedTrumpRxwebsite, would pay a few hundred dollars a month for some of the most popular GLP-1 drugs.That’scompared to current price tags, which can be$1,000or more. Anna, these are only some of the most recent deals between the Trump administration and drugmakers. What does this mean for Americans who take these weight loss drugs, and what do the companies get in exchange?

Edney:Yeah, I think for Americans who take these or are hoping to take these, I think,is probably where it reallyopens up. Because … Medicare was not covering these. Now thatthey’vecome to the table and made a deal, it might open it up to some Medicare beneficiaries. Idon’tthinkyou’regoing to see everyone on Medicare who wants itbeable to get it. I thinkit’llbe a little stricter on what BMI[body mass index]and comorbidities and things that they need to meet, but it willopen accessto some Americans. Medicaid, I think,itmight notbe asbeneficial for people’s pocketbooks becausethey’realready paying extremely low out-of-pocket prices, and Medicaid already negotiatesvery lowprices. That might not be thebig changethat it washypedup to be.

But on the Medicare side, certainly, the companiesbenefitfrom that,too, because that opens a new patient population to them.And throughTrumpRx—that’sthe other place where they made this deal for loweredprices on theGLP-1s—alot of people have employer coverage that they might be trying to already get these drugs through,and thenthey’renot paying a whole lot out-of-pocket.But thereareemployer coverage plans thataren’tcovering GLP-1s becausethey’rejust so expensive.Soit could be a place where some people might go to try to comparisonshopand get their GLP-1s that theydidn’thave access to before.

Huetteman:I also noticed,in looking at the Trump administration’s fact sheet on this, that they were heralding that the companies had agreed to some extra American manufacturing.Let’ssay concessions. Am I correct about that? Is this connected to tariffs by any chance?

Edney:Yeah, Ithink thatthat’sbeen going on in conjunction with some of these deals. As you usually hear the companies say,Andwe’reopening a new factory in Virginiaor somewhere.Andcertainlythey’retrying to avoid the tariffs. As with a lot of these things, some ofit,in some cases, theyhave been factories that the companies were already planning to open,and then they just pumped up for this purpose. I think for so many of this—and even for the prices, the lower prices that these companies are negotiating—we just haven’t seen the details that will matter on what the company’s got,and what the American peopleactually benefitfrom for all of this, and what these factories will mean or will be making.These are things that might not come online for several years.Soyou can sayyou’rebuilding something, but will we see it once Trump is out of office?

Huetteman:Exactly. And a lot of the framing has been:We’rehelping Americans by bringing this work back to America, so that Americans can do the work, so that Americans canbenefitfrom the drug prices.But it seems likethere’sat best a lagonthat sort of benefit.Right?

Edney:Definitely.Definitely alagonbeing able to bring some of that stuff online. I think with a lot of the Trump administration’s health policies—and I use that word loosely—it is that it is a lot of negotiation and handshakes. Andsowe don’t really know how solid those efforts will be in the years to come.

Huetteman:Well, we candefinitely keepan eye on that.In other news:Drama, drama, drama at the Food and Drug Administration. With a steady stream of controversial policy reversals, unexplained dismissals, andjust plainunflattering stories, concerns are growing that mismanagement at the FDA is undermining the usually cautious agency’s credibility. In some of the latest developments, Stat reported the FDA’s top drug regulator resigned after being accused of using his position to punish a former associate.Stat also reported that dozens of scientists are considering leaving the already diminished FDA office that regulates vaccines, biologics,and the blood supplyto get away from a toxic work environment. What are the ramifications of problems at the FDA?Is the internal drama interfering with business there?

Edney:I think the pharmaceutical industry would sayyes, definitely.They’refeeling like their applications for new drugsaren’tgetting reviewed in time.They’reworried thatthey’renot going to be reviewed in time. And this starts with the administration letting go hundreds of workers in those offices,but also,isnow …There’sjust been such chaos at the top. You had Vinay Prasad,who is the head of vaccines and biologic drugs there, who has been let go and then brought back. And then now we have the head of the drug center, George Tidmarsh, who resigned under investigation forbasically usinghis position to fulfill a vendetta against an old colleague who pushed him out of some companies. AndsoI think,certainly,there’sa lot of potential for disruption, as people are trying to avoid retaliation, avoid getting in the crosshairs of all of this.

And recently, the FDA has now put RickPazdur, who was the head of their cancer center, in charge of the drug center to try to show some stability to encourage the pharmaceutical industry. Because he is someone who’s really pushed for innovation, pushed for trying to get drugs to the market faster. Andhe’sbeen at the FDA for,I think,26 years. So,they’retrying to show some stability with that. Butwe’llhave to see how that goes becausehe’salso been highly criticized in the past by Prasad,Իthey’llbe working closely together at the head of those two centers.

Huetteman:Well, finally, in reproductive health news, a federal judge ruled late last month that the FDA violated federal law by restricting access to mifepristone. While the government’s restrictionsremainin place for the politically controversial medication, which is used to manage miscarriages as well as abortions, the judge did order the FDA to consider the relevant evidencein order to“provide a reasoned explanation for its restrictions.”And amajor anti-abortion group, Susan B. Anthony Pro-Life America, announced plans for it and its super PAC[political action committee]to spend about $80 million in at least four states to support anti-abortion candidates in the midterm elections next year. Shefali, what does this say about how abortion opponents see this moment? What are they looking to gain in the midterms and beyond?

Luthra:It’sso interesting to me to see howmuchanti-abortion groups are really—and,in particular,SBA—leaning into this moment. And they really see this as a reversal of last year’s election, where Trump certainly won. But we do know from polling that voterslargely opposedabortion restrictions, supported abortion rights.I think somereally usefulcontextis to consider that the president, despite being backed byabortionopponents, has not really been the champion many of themwould’vehoped for. Hehasn’tactually donevery much on abortion, has not taken the very meaningful steps that youmight’veexpected in a post-Dobbslandscape[Dobbs v. Jackson Women’s Health Organization]to remarkably restrict it, beyond the normal things any Republican president does. AndsoI think whatwe’reseeing here is an effort to reposition the anti-abortion movement beyond this presidential administration. Thinking ahead towhat does it look like if there is a post-Trump GOP?

How do youbuild outa movement that is amore staunchally to the anti-abortion movement going forward? One other thing that I think isreally noteworthyis: Alot of abortion opponents are looking at polling that says that voters who support abortion rightsaren’tprioritizing it in the same way they might have a year ago. Andthey’rereally hoping that things can revert to how they used to be.Or the voters who were these single-issue abortion voters were on their side, were supportive of restrictions, and then might be mobilized by these kinds ofreally seismicinvestments in elections.

Huetteman:Yeah, absolutely.I’mthinking about now how there was such a reaction about a month ago—check me on the timing—when a generic version of the abortion pill was put out. What was the reaction like then,and what does that say about how they feel the Trump administration is reacting to their needs?

Luthra:A lot of abortion opponents werereally lividabout this,and approving this generic waspretty standard. It was not that complicated of a process. This drug has been available for so long in other forms. But itunderscoredthat a lot of people who oppose abortion feel like they’rereally justwaiting. The HHS and the FDA have promised this review of mifepristone that they say couldultimately leadto restrictions. But all it has reallybeenhasbeena promisethis review is ongoing, is coming.There will eventually be results, but therehaven’tbeen any.Soto be waiting for some kind of policy that people keep telling you is coming, and then at the same time, to seeactually theFDA moving to make abortion medication more available—not less—is really frustrating for a lot of people who hope that this administrationwouldbe an ally to them.

Huetteman:Absolutely. OK.That’sit forthis week’s news. Now,we’llhave Julie’s interview with ýҕl Health News’Julie Appleby. And thenwe’lldo our extra credits.

Julie Rovner:I am pleased to welcome back to the podcast, ýҕl Health News’ other Julie, Julie Appleby, who reported and wrote the latest ýҕl Health News“Bill of theMonth.”Julie, welcome back.

Julie Appleby:Thanks for having me.

Rovner:Sothis month’s patient isactually adoctor, so she knows how the system works.But,as so often happens, she was in a car accident and ended up in an out-of-network hospital. Tell us who she is and what kind of care sheneeded.

Appleby:OK. Her name is Lauren Hughes,and she was heading to see patients at a clinic about 20 miles from where she lives in Denver back in February when another driver T-boned her car, totaling it. She was taken by ambulance to the closest hospital, which turned out to be Platte Valley Hospital, where she was diagnosed with bruising, a deep cut on her knee,and a broken ankle. Physicians there recommended immediate surgical repair because they wanted to wash out that wound on her knee.And also, she needed some screws in her ankle to hold it in place.

Rovner:So then after the surgery and an overnight stay, she goes home,and then the bills start to come. How much did it end upcosting?

Appleby:Well, she was billed $63,976 by the hospital.

Rovner:And the insurance company denied her claim. What was their argument?

Appleby:Yeah, this is where it gets complicated, as many of these things often do. Her insurer, Anthem, fully covered thenearly $2,400ambulance ride and some smaller radiology charges from the ER. But it denied the surgery and the overnight stay charges from the hospital,which did happento be out-of-network. Four days after her surgery, Anthemnotified Hughesin a letter that after consulting clinical guidelines for her type of ankle repair, its reviewerdeterminedthat itwasn’tmedically necessary for her to be fully admitted for an inpatient hospital stay. So,the note said that ifshe’dneededadditionalsurgery or had other problems such as vomiting or fever, an inpatient staymight’vebeenwarranted. But theydidn’thave that in this case.And generally, peopledon’tstay overnight in the hospital after broken ankle surgery.

Rovner:Of course, she had no car and she…

Appleby:Right?Hercarwastotaled. She had no way to get home. She had nobody to pick her up. And it turnsout,there’s a couple more little quirks.Sothe surgery charges were deniedbecausethis quirk that under Anthem’s agreement with the hospital, all claims for services before and after a patient are approved or denied together. So,since the hospital stay wasgenerally notrequiredafter the ankle surgery, thesurgery chargesitselfweredenied as well. Even though Anthem said they always felt that that was medically necessary—that she needed the ankle surgery—it all came down to this overnight hospital stay.

Rovner:So,isn’t this exactly what the federal surprise billing law was supposed to eliminate—being in an accident, getting taken to an out-of-network hospital for emergency care? How did it not apply here?

Appleby:Right. Well,that’swhereit’sso interesting because initially,that’swhat everybody thought:The No Surprises Actwould cover it. AndtheNo Surprises Actfrom2022,it’saimed at preventing these so-called surprise bills, which come when you go to an out-of-network hospital or provider. And in those cases, it limits your financial liability for emergency care to the exact samecostsharing as if you had beeninan in-network hospital.

Soin this case, it applies to emergency care,and we saw that it didactually coversome of her emergency room charges, and that kind of thing. Butgenerallythough, emergency care is defined as treatment needed to stabilize a patient.Soonce she was stabilized before the surgery, sheentersthis post-stabilization situation. And if your providerdeterminesthat you can travel usingnonmedicaltransport to an in-network facility, you might lose those No Surprises Act protections.Generally, you’reasked to sign some paperwork saying you want to stay at the out-of-network facility,and you want to continue treatment,and you waive your rights in that case. Hughes does not remember getting anything like that. And this casedidn’tcome down to the No Surprises Act. It was a question of medical necessity. Your insurer has broad power todeterminemedical necessity.And if they review a situation anddeterminethatit’snot medically necessary, andyou’repost-stabilization, that trumps any No Surprises Act protections.

Rovner:Sowhat eventually happened with this bill?

Appleby:Sowhat eventually happened was that the hospital resubmitted the charges as outpatient services. And thatseemed to bethe crux of the matter here. It wasthatinpatient overnight hospitalstay. If she waskept[on]an observation status—which is a lower level of care, hospitals get paid a little bit less—thatwould’veseemed to solve the problem. Andthat’swhat happened here. Platte Valley resubmitted the bill,and her insurer paid about $21,000ofthat bill. There was another$40,000 that was knocked off by an Anthem discount.And in the end, Hughes only owed a $250 copayment.

Rovner:Wow.

Appleby:Yeah.

Rovner:Of course, you left out the part where weactually calledand made it…

Appleby:Well, there was that,too. And she was very savvy, as you mentioned. She also got her HR department ather employerinvolved. She wrote letters. She was not going to give up on this.That’sone of theadvicethat she gave is not to wait—not to delay too long if you get a notice of not medicalnecessity—but toquickly and aggressively question insurance denialsoncethey’rereceived.Make sure you understandwhat’sgoing on.Try to get it escalated to the insurers and the hospital’s leadership.All ofthose things. And I think another takeaway for folks is— and this is harder because,look,you’rein the emergencyroom,youdon’tknowwhat’sgoing on—but it might be worth asking,Hey, am I post-stabilization? Am I being admitted as aninpatient? Am I being held for an observation stay?Is there some kind of difference with that in terms of my insurance coverage?And you couldperhaps tryto put thistothehospitalbilling department. Butit’seven better ifthere’sa way you can call your insurer. Butthat’snot always realistic in these kinds of emergency situations.

Rovner:Yeah, and just out of curiosity, if somebody totals my car and I end up[in]an ambulance needing surgery,I’mgoing to assume that the other driver’s insurance is going to pay my medical bills. Why didn’t that happen?

Appleby:Well, in this case, the way it was explained to me is the other driver had the minimum coverage needed in the state of Colorado. Andsoit did paynearly $5,000toward some of these charges. Butthat’sabout all it paid.

Rovner:Wow. Well, now,obviously,as you said, Lauren Hughes is a doctor. Savvy about the way the systemworks, ordoesn’tin this case. Even then, it took her months and called us to work this all out. How should somebody with lessexpertisehandle a situation like this?Is there somebody they can turn to help,assuming thatthey’re not cognizant enough to start asking questions about their admission status while they’re still in the emergency room waiting for surgery?

Appleby:Right. Again, that is so complicated. If you can, call yourinsurerand see what they have to say. And again, it may be after hours.It maybe notpossible. Perhaps see if you can chat with the hospital billing department. But again, some of this is going to be afterthefact. And remember, the billing in this situation came down to how the hospital coded the billing. They coded it as an inpatient hospital stay, andthat’safter the fact. Andthere’snot a lot you can do about it. But in the end, it was resubmitted as an outpatient service, and that made all the difference in this case.

Rovner:Wow. Another complicated one. OrI guessyou can just write to us. Julie Appleby, thank you very much.

Appleby:Thanks for having me.

Huetteman:All right, nowit’stime for ourextra-creditsegment.That’swhere we each recognizeastory we read this week that we think you should read,too.Don’tworry if you miss it.We’llput the links in our show notes on your phone or other mobile device. Anna, how about yougo firstthis week?

Edney:Sure. Thisstory is from a few of my colleaguesatBloomberg.“.”And I thought this was an interesting story, not just because there is the possibility that the world’smost-usedweed killer could be going away becauseit’sjust folding under so many legal challenges related to cancer. Butit’salso just a deep dive to look at this herbicide that has affectedall ofour lives and how it came to be,what’sgoing on with it now, whyit’snot working.And alsoat this company, Bayer, that in the middle of these legal challenges, bought the company that owned Roundup.SoI just think it’s an interesting look atthewhole situation and something that we’veprobably all consumed before in certain ways, through just fruits and vegetables and different seeds and things.

Huetteman:Definitely. Shefali, how about your story?

Luthra:Sure.SoI picked a four-part series by my colleagueatThe19th, Orion Rummler. The headline for the piece I picked is“”I think this is areally smartpackage of stories because,as Orion notes, people who have“detransitioned”—transitionedand then transitioned back—are areally centralpart of the modern conservative movement’s efforts to target trans health and,in particular, transhealth for young people. Saying, look at these people who transitioned and then came back and regretted it.But there hasn’t been a lot of journalismactually lookingat people who navigate this experience beyond those who are these political tokens.SoOrion does exactly that. He talked to people who have hadthe experienceof transitioning and thendetransitioningin some way.

He notes that this is apretty rareexperience to have this journey with one’s gender, but that the people he interviewed, he profiled, said that they felt really frustrated with how the conversation has unfolded.In fact, their transitioning was an important part of their journey to discover their gender, and that they are deeply concerned that restrictions on trans health could be harmful to them and their loved ones as well.I think this isreally valuablejournalism, and I’m so excited that Orion did it, and I hope everyone reads it.

Huetteman:That’sreally interesting.Thank you for sharing that one. Sandhya, whatdoyouhavethis week?

Raman:SoI pick,“,”Իit’sby Nadine Yousif for the BBC.Sothis week, the Pan-American Health Organization, Canada is no longer measles-free.And so that means that the Americas regionas a whole haslost its elimination status.I thought this was important because in the U.S.,we’reat a 33-year high with measles. And Mexico has also seen a surge in cases. And just an interesting way to look atwhat’shappening a little broader than just the U.S. lens, as all these places are seeing fewer people vaccinated against measles.

Huetteman:Thanks for sharing that story, Sandhya. My extra credit this week is a great scoop from my ýҕl Health News colleague Amanda Seitz. The headline is,“ImmigrantsWithHealthConditionsMayBeDeniedVisasUnderNew TrumpAdministrationGuidance.”Amanda got her hands on a State Department cable that expands the list of reasons that would make visa applicants ineligible to enter the country, including now age or the likelihood they might rely on government benefits. And it gives visa officers quite a bit of power to make those calls.

Now immigrants,they’realready screened for communicable diseases and mental health problems.But the new guidance goes further and emphasizes that chronic diseases should be considered. And it calls on those visa officers to assess whether applicants can pay for their own medical care, noting that certain medical conditions can“require hundreds of thousands of dollars’worth of care.”

All right, that’s this week’s show.Thanksthis week to our editor,Stephanie Stapleton,and our producer-engineers, Taylor Cook andFrancis Ying.“What the Health?”is available on WAMU platforms, the NPR app, and wherever you get your podcasts. And,as always, onkffhealthnews.org. Also, as always, you canemailusyour comments or questions.We’reatwhatthehealth@kff.org.Or you can find me on. Where are you folks these days? Sandhya?

Raman:I’monand on@SandhyaWrites.

Huetteman:Shefali?

Luthra:I’mon Bluesky.

Huetteman:And Anna?

Edney:or@AnnaEdney.

Huetteman:We’llbe back in your feed next week. Until then, be healthy.

Credits

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Doctor Tripped Up by $64K Bill for Ankle Surgery and Hospital Stay /news/article/doctor-ankle-surgery-hospital-stay-surprise-bill-of-the-month-october-2025/ Wed, 29 Oct 2025 09:00:00 +0000 /?post_type=article&p=2106729 Physician Lauren Hughes was heading to see patients at a clinic about 20 miles from her Denver home in February when another driver T-boned her Subaru, totaling it. She was taken by ambulance to the closest hospital, Platte Valley Hospital.

A shaken Hughes was examined in the emergency room, where she was diagnosed with bruising, a deep cut on her knee, and a broken ankle. Physicians recommended immediate surgical repair, she said.

“They said: ‘You have this fracture and a big gaping wound in your knee. We need to take you to the OR to wash it out and make sure there’s no infection,’” she said. “As a clinician, I thought, ‘Yes.’”

She was taken to the operating room in the early evening, then admitted to the hospital overnight.

A friend took her home the next day.

Then the bills came.

The Medical Procedure

Surgeons cleaned the cut on her right knee, which had hit her car’s dashboard, and realigned a broken bone in her right ankle, stabilizing it with metal screws. Surgery is typically recommended when a broken bone is deemed unlikely to heal properly with only a cast.

The Final Bill

$63,976.35, charged by the hospital — which was not in-network with the insurance plan she got through her job — for the surgery and overnight stay.

The Problem: Should I Stay or Should I Go?

Hughes’ insurer, Anthem, fully covered the nearly $2,400 ambulance ride and some smaller radiology charges from the ER but denied the surgery and overnight stay charges from the out-of-network hospital.

“Sixty-three thousand dollars for a broken ankle and a cut to the knee, with no head injury or internal damage,” Hughes said. “Just to stay there overnight. It’s crazy.”

Insurers have broad power to determine — that is, what is needed for treatment, diagnosis, or relief. And that decision affects whether and how much they will pay for it.

Four days after her surgery, Anthem notified Hughes that after consulting clinical guidelines for her type of ankle repair, its reviewer determined it was not medically necessary for her to be fully admitted for an inpatient hospital stay.

If she had needed additional surgery or had other problems, such as vomiting or a fever, an inpatient stay might have been warranted, according to the letter. “The information we have does not show you have these or other severe problems,” it said.

To Hughes, the notion that she should have left the hospital was “ludicrous.” Her car was in a junkyard, she had no family nearby, and she was taking opioid painkillers for the first time.

When she asked for further details about medical necessity determinations, Hughes was directed deep inside her policy’s benefit booklet, which outlines that, for a hospital stay, documentation must show “safe and adequate care could not be obtained as an outpatient.”

It turns out the surgery charges were denied because of an insurance contract quirk. Under Anthem’s agreement with the hospital, all claims for services before and after a patient is admitted are approved or denied together, said Anthem spokesperson Emily Snooks.

A hospital stay is not generally required after ankle surgery, and the insurer found Hughes did not need the kind of “comprehensive, complex medical care” that would necessitate hospitalization, Snooks wrote in an email to ýҕl Health News.

“Anthem has consistently agreed that Ms. Hughes’ ankle surgery was medically necessary,” Snooks wrote. “However, because the ankle surgery was bundled with the inpatient admission, the entire claim was denied.”

Facing bills from an out-of-network hospital where she was taken by emergency responders, though, Hughes did not understand why she wasn’t shielded by the , which took effect in 2022. The federal law requires insurers to cover out-of-network providers as though they are in-network when patients receive emergency care, among other protections.

“If they had determined it was medically necessary, then they would have to apply the No Surprises Act cost,” said Matthew Fiedler, a senior fellow with the Center on Health Policy at Brookings. “But the No Surprises Act is not going to override the normal medical necessity determination.”

There was one more oddity in her case. During one of many calls Hughes made trying to sort out her bill, an Anthem representative told her that things might have been different had the hospital billed for her hospitalization as an overnight “observation” stay.

Generally, that’s when patients are kept at a facility so staff can determine whether they need to be admitted. Rather than being tied to the stay’s duration, the designation mainly reflects the intensity of care. A patient with fewer needs is more likely to be billed for an observation stay.

Insurers pay hospitals less for an observation stay than admission, Fiedler said.

That distinction is a big issue for patients on Medicare. Most often, the government health program will not pay for if the patient was not first formally admitted to a .

“It’s a classic battle between providers and insurers as to what bucket a claim falls in,” Fiedler said.

The Resolution

As a physician and a director of a health policy center at the University of Colorado, Hughes is a savvier-than-usual policyholder. Yet even she was frustrated during the months spent going back and forth with her insurer and the hospital — and worried when it looked like her account would be sent to a collection agency.

In addition to appealing the denied claims, she sought the help of her employer’s human resources department, which contacted Anthem. She also reached out to ýҕl Health News, which contacted Anthem and the Platte Valley Hospital.

In late September, Hughes received calls from a hospital official, who told her they had “downgraded the level of care” the hospital billed her insurance for and resubmitted the claim to Anthem.

In a written statement to ýҕl Health News, Platte Valley Hospital spokesperson Sara Quale said that the facility “deeply regrets any anxiety this situation has caused her.” The hospital had “prematurely” and erroneously sent Hughes a bill before working out the balance with Anthem, she wrote.

“After a careful review of Ms. Hughes’ situation,” Quale continued, “we have now stopped all billing to her. Furthermore, we have informed Ms. Hughes that if her insurance company ultimately assigns the remaining balance to her, she will not be billed for it.”

Anthem spokesperson Stephanie DuBois said in an email that Platte Valley resubmitted Hughes’ bill to the insurer on Oct. 3, this time for “outpatient care services.”

An explanation of benefits that was sent to Hughes shows the hospital rebilled for around $61,000 — about $40,000 of which was knocked off the total by an Anthem discount. The insurer paid the hospital nearly $21,000.

In the end, Hughes owed only a $250 copayment.

The Takeaway

There are places where patients receiving emergency care at an out-of-network hospital may fall through the cracks of federal billing protections, in particular during a phase that may be nearly indistinguishable to the patient, known as “post-stabilization.”

Generally, that occurs when the medical provider determines the patient is to an in-network facility using nonmedical transport, said Jack Hoadley, a research professor emeritus at the McCourt School of Public Policy at Georgetown University.

If the patient prefers to stay put for further treatment, the out-of-network provider must then ask the patient , agreeing to waive billing protections and continue treatment at out-of-network rates, he said.

“It’s very important that if they give you some kind of letter to sign that you read that letter very carefully, because that letter might give them your permission to get some big bills,” Hoadley said.

If possible, patients should contact their insurer, in addition to asking the hospital’s billing department: Are you being fully admitted, or kept under observation status, and why? Has your care been determined to be medically necessary? Keep in mind that medical necessity determinations play a key role in whether coverage is approved or denied, even after services are provided.

That said, Hughes did not recall being told she was stable enough to leave with nonmedical transportation, nor being asked to sign a consent form.

Her advice is to quickly and aggressively question insurance denials once they are received, including by asking for your case to be escalated to the insurer’s and hospital’s leadership. She said expecting patients to navigate complicated billing questions while in the hospital after a serious injury isn’t realistic.

“I was calling family,” Hughes said, “alerting my work colleagues about what happened, processing the extent of my injuries and what needed to be done clinically, arranging care for my pet, getting labs and imaging done — coming to grips with what just happened.”

Bill of the Month is a crowdsourced investigation by ýҕl Health News and that dissects and explains medical bills.Since 2018, this series has helped many patients and readers get their medical bills reduced, and it has been cited in statehouses, at the U.S. Capitol, and at the White House. Do you have a confusing or outrageous medical bill you want to share? Tell us about it!

ýҕl Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about .

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This story can be republished for free (details).

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