Philadelphia-Area Blues Struggle To Match Customer Service To Demand
The region's two largest health insurers faced a rush of new customers leading up the ACA deadline. Now both face a surge of customer service complaints.
Insurance
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In Western N.C., Getting Health Coverage Means Getting Creative
A navigator helps people, like John Martin (above), who fall into coverage gap in Appalachia figure out ways to qualify for and receive Obamacare insurance subsidies.
By Jenny Gold -
8 Things To Know About Obamacare In 2014
Having a hard time making sense of what the health law means for you this year? We have answers -- and pictures.
By Ankita Rao -
Consumers Expecting Free ‘Preventive’ Care Sometimes Surprised By Charges
Patients sometimes find that they are expected to pay for associated services, such as facility fees or anesthesia, and health law advocates say more federal guidance is needed for billing the procedures.
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Michigan Republicans Rethink Medicaid Expansion
Michigan is one of only a handful of Republican-led states that is expanding Medicaid under the Affordable Care Act. It did it by forging a plan that worked for both political parties, business interests, doctors and hospitals.
By Eric Whitney -
A Reader Asks: Do Couples Have To Buy The Same Level Health Plan?
KHN's consumer columnist reports family members can opt for separate plans and still qualify for premium subsidies, but they need to consider some other important details.
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Washington State Goes After The Young And Uninsured
So-called "young and invincibles" are not rushing to sign up for health coverage under the Affordable Care Act, so officials are going to find them at concerts, festivals and social-media sites.
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Signing Up The Homeless, One At A Time
Skid Row clinics in Los Angeles and other locations around the country are educating and enrolling homeless people in new health coverage, but mental illness and drug addiction pose challenges.
By Anna Gorman -
Explaining Healthcare.gov’s Problems
Gary Cohen, the head of the federal online marketplace, answered questions on Capitol Hill Thursday about the rocky rollout of healthcare.gov. Mary Agnes Carey and CQ Roll Call's Melissa Attias discuss.
By alley -
Check Your Blood Pressure, (Unwittingly) Sell Your Contact Information
SoloHealth, a company that puts health screening kiosks in supermarkets, partners with insurers looking to sign people up with Affordable Care Act polices.
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Letters To The Editor: Medigap Coverage And Medicare Costs; The Complicated Nature Of Deductibles; Do People Know How Much ‘Good’ Insurance Costs?
Letters to the Editor is a periodic KHN feature.
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HHS Extends Coverage For Patients In Federal High-Risk Pools
The insurance plan, which serves thousands of people with medical problems who could not get coverage elsewhere, had been slated to end at the end of the month.
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Obamacare Sign-Ups Soar But Confirmed Coverage Is An Issue
Since Jan. 1, thousands of people trying to use their new insurance have been told by caregivers that they are not covered. Many have spent hours trying to clear up the confusion with insurers.
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Affording The Affordable Care Act
Despite the name of the new health care law, anti-poverty agencies nationwide fear that the poor will continue to struggle to find affordable health insurance coverage.
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Health Law Adds Coverage For Services Needed By People With Developmental Disabilities
But advocates are concerned that insurers may find ways around the new requirements.
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Nearly A Quarter Of Health Marketplace Enrollees Are Young Adults
This group of people aged 18 to 34, who make up about 40 percent of the potential market, is vital to the health of the insurance exchanges.
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A Reader Asks: Will A Tax Lien Affect My Premium Tax Credit?
Experts tell KHN's consumer columnist that it is unlikely a tax lien would mean consumers would have to repay the insurance subsidies.
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Former HHS Head Offers His Take On Health Law’s Problems
Former Health And Human Services Secretary Michael Leavitt says officials could learn from similar, albeit smaller, problems he and his staff had implementing the Medicare Prescription Drug Program in 2006, and that he doubts the Obama administration will meet its goals for enrollment in the health law's insurance marketplaces.
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Texas Democrats Say Navigator Rules Are Politically Motivated
Democratic legislators on Monday pushed Texas Department of Insurance officials to justify their proposed regulations for navigators.
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Health Law Inspires Hope But Also Worry Among Those With HIV
People with HIV and AIDS can get private insurance, but advocates say that doesn't guarantee access to high quality care.
By Ankita Rao and Anna Gorman